Search10 Results
- Knowledge Base
- Email, Calendar, & Scheduling
- Email
- Mobile Email Setup
Step-by-step instructions for setting up Bowdoin email on an Android phone or tablet using the Microsoft Outlook app, including signing in with Okta multi-factor authentication.
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
- Outlook
Instructions for installing the Outlook app on a phone or tablet and configuring it with a Bowdoin account. Covers removing an existing account before adding it again and completing setup through the Bowdoin sign-in page. Applies to anyone using the Outlook app on a mobile device.
- Knowledge Base
- Student & Professional Services
- Linkedin Learning
Step-by-step instructions for signing in to the LinkedIn Learning mobile app with a Bowdoin account using the organizational portal option. Explains the single sign-on process and the optional step of connecting a personal LinkedIn account. Applies to all current Bowdoin faculty, staff, and students.
- Knowledge Base
- Teaching & Learning
- Learning and Teaching Tools
An overview of Padlet, an online collaborative platform for creating and sharing digital bulletin boards called padlets. Describes how padlets hold text, images, videos, links, and documents, how people can collaborate in real time, and how Padlet can be used from a web browser, mobile apps, or within a Canvas course. Applies to Bowdoin faculty and students.
- Knowledge Base
- Software, Applications, & AI
- General Software & Tools
- Web Browsers
Instructions for clearing the cache and cookies in common desktop and mobile web browsers to fix pages that do not load correctly. Covers Chrome, Edge, Firefox, and Safari on the desktop, plus Safari on iOS and browsers on Android. Applies to all Bowdoin students, faculty, and staff.
- Knowledge Base
- Software, Applications, & AI
- General Software & Tools
General troubleshooting steps for apps that will not open, respond, or log in on iOS and Android devices. Covers checking the network connection, restarting the device, updating the app, clearing the cache on Android, reinstalling the app, and verifying login credentials. Applies to anyone using apps on a phone or tablet.
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
- Outlook
Steps to troubleshoot the Outlook mobile app when it crashes, shows a white screen, or has trouble sending or receiving email on iOS or Android. Covers checking the network connection, restarting and updating the app, freeing storage, reinstalling, and resetting the account. Applies to anyone using the Outlook app on a phone or tablet.
- Knowledge Base
- Information & Data Security
- Okta & Okta Verify
Explains how to set up Okta Verify on a new or replacement phone after already having a Bowdoin account. Covers self-service options when another sign-in factor is available, Bluetooth transfer between devices, and how to get assisted re-enrollment from the Service Desk when no other factors are set up. Applies to iOS and Android devices.
- Knowledge Base
- Internet & Networking
- Connecting to Campus Wi-Fi
Step-by-step instructions for connecting an Android phone or a Linux computer (including Ubuntu) to the eduroam or BOWDOIN campus wireless networks at Bowdoin College.
- Knowledge Base
- Devices, Printing & Scanning
- Printing
- Printing from Mobile Devices & Personal Computers
Options for printing to Bowdoin campus printers from an Android phone or tablet. AirPrint is not available on Android, but printing is possible through the PaperCut Mobility Print setup page or by emailing documents to a computer and printing from there. Requires a connection to the Bowdoin wireless network and a Bowdoin account.