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Step-by-step instructions for setting up Bowdoin email on an Android phone or tablet using the Microsoft Outlook app, including signing in with Okta multi-factor authentication.
Instructions for installing the Outlook app on a phone or tablet and configuring it with a Bowdoin account. Covers removing an existing account before adding it again and completing setup through the Bowdoin sign-in page. Applies to anyone using the Outlook app on a mobile device.
Step-by-step instructions for signing in to the LinkedIn Learning mobile app with a Bowdoin account using the organizational portal option. Explains the single sign-on process and the optional step of connecting a personal LinkedIn account. Applies to all current Bowdoin faculty, staff, and students.
An overview of Padlet, an online collaborative platform for creating and sharing digital bulletin boards called padlets. Describes how padlets hold text, images, videos, links, and documents, how people can collaborate in real time, and how Padlet can be used from a web browser, mobile apps, or within a Canvas course. Applies to Bowdoin faculty and students.
Instructions for clearing the cache and cookies in common desktop and mobile web browsers to fix pages that do not load correctly. Covers Chrome, Edge, Firefox, and Safari on the desktop, plus Safari on iOS and browsers on Android. Applies to all Bowdoin students, faculty, and staff.
General troubleshooting steps for apps that will not open, respond, or log in on iOS and Android devices. Covers checking the network connection, restarting the device, updating the app, clearing the cache on Android, reinstalling the app, and verifying login credentials. Applies to anyone using apps on a phone or tablet.
Steps to troubleshoot the Outlook mobile app when it crashes, shows a white screen, or has trouble sending or receiving email on iOS or Android. Covers checking the network connection, restarting and updating the app, freeing storage, reinstalling, and resetting the account. Applies to anyone using the Outlook app on a phone or tablet.
Explains how to set up Okta Verify on a new or replacement phone after already having a Bowdoin account. Covers self-service options when another sign-in factor is available, Bluetooth transfer between devices, and how to get assisted re-enrollment from the Service Desk when no other factors are set up. Applies to iOS and Android devices.
Step-by-step instructions for connecting an Android phone or a Linux computer (including Ubuntu) to the eduroam or BOWDOIN campus wireless networks at Bowdoin College.
Options for printing to Bowdoin campus printers from an Android phone or tablet. AirPrint is not available on Android, but printing is possible through the PaperCut Mobility Print setup page or by emailing documents to a computer and printing from there. Requires a connection to the Bowdoin wireless network and a Bowdoin account.