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This policy establishes requirements for uniquely identifying, authenticating, and authorizing all users of Bowdoin IT resources, covering account types, account eligibility and expiration, authentication methods, and access-control models. It applies to students, faculty, staff, contractors, and any individual or entity using a Bowdoin IT resource.

This policy defines the standards for connecting to Bowdoin’s internal network from off campus using a VPN client approved by the CIO or CISO, including remote-computer security requirements (patching, anti-virus, vulnerability scanning) and user responsibilities. It applies to all employees, contractors, consultants, temporary workers, and others who use VPN to access the Bowdoin network.

Instructions for enabling Touch ID fingerprint authentication on a Bowdoin-issued MacBook Pro, including adding one or more fingerprints and choosing what Touch ID can be used for, such as unlocking the Mac, authorizing installs, Apple Pay, autofill, and as a factor for Okta Single Sign-On (SSO). Applies to Bowdoin faculty, staff, and students with a MacBook Pro that has a Touch ID sensor.

Instructions for signing in to the Claude apps with a Bowdoin account using single sign-on through Okta, on the web, desktop, and mobile. Covers confirming you are in the Bowdoin workspace and what to do if sign-in fails.

Instructions for enrolling a YubiKey hardware security token as an additional multi-factor authentication (MFA) factor in Bowdoin's Okta system. YubiKeys are distributed by Bowdoin IT for specific use cases and must be enrolled before use.

How to add Touch ID, Face ID, or Windows Hello as a biometric authentication factor in Okta for faster and more secure sign-in to Bowdoin services. Covers device setup, Okta configuration, and using the biometric factor in a web browser.

Instructions for adding Google Authenticator as an additional multi-factor authentication (MFA) factor in Bowdoin's Okta system. Covers both QR code scanning and manual key entry for devices that cannot scan a QR code.

How to regain access to your Bowdoin account after getting a new phone when you no longer have access to your old device and cannot complete Okta Verify multi-factor authentication. Covers contacting IT to reset your Okta factor and re-enrolling Okta Verify on the new device.

Explains how to use Okta Verify to complete multi-factor authentication (MFA) when signing in to Bowdoin services. Covers both the push notification method and the one-time passcode method on iOS and Android devices.