Questions
- How do I set up Touch ID on my Bowdoin-issued MacBook Pro?
- Do I need a password to enable Touch ID?
- Can I add more than one fingerprint?
- What can I use Touch ID for on my MacBook Pro?
- How do I use Touch ID as a factor for Okta single sign-on?
- What should I do if Touch ID is not working?
Environment
This article applies to faculty, staff, and students at Bowdoin College who have been issued a MacBook Pro with a built-in Touch ID sensor, running macOS Sequoia (15.x) or Tahoe (26.x). The steps are for people who want to enable fingerprint authentication for tasks such as unlocking the device, serving as a factor with Okta for Single Sign-On (SSO), authorizing app installs, accessing system settings, and using Apple Pay or autofill features in supported browsers.
Resolution
- Turn on your MacBook Pro and log in using your account password.
- Click the Apple menu in the top-left corner of your screen, then select System Settings.
- In the sidebar, scroll down and select Touch ID & Password.
- Enter your Mac password if prompted to make changes.
- Click Add Fingerprint.
- When prompted, place your finger (usually a thumb or index finger) on the Touch ID sensor, typically located in the top-right corner of your keyboard or as part of the power button.
- Lift and place your finger repeatedly as guided on-screen. Adjust the angle slightly each time for better overall recognition.
- Once the fingerprint is saved, choose what you want to use Touch ID for by toggling the available options, such as:
- Unlocking your Mac
- Apple Pay
- iTunes & App Store purchases
- Safari autofill
- To add another fingerprint, click Add Fingerprint again and repeat the placing-and-lifting process. macOS allows up to three fingerprints per user account.
- Close System Settings when you are done. You can now use Touch ID for authorized tasks on your MacBook Pro.
Additional Help
If you need further assistance, you have several options:
- Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
- Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
- In person: Visit the Tech Hub in Smith Union during business hours.
- Submit a ticket: Request assistance through the Service Catalog.