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How Bowdoin students can get their college-issued MacBook, iPad, or Apple Pencil repaired when they are away from campus — during breaks, over the summer, or while studying abroad. Covers making a Genius Bar reservation, using AppleCare online, and finding an Apple Store or Apple Authorized Service Provider anywhere in the world, along with the steps to notify Bowdoin IT and disable Find My first.

How to start and manage a Zoom meeting as a host using the iPad app — including host controls, admitting participants, managing audio and video, starting breakout rooms, and recording.

Step-by-step instructions for setting up a Bowdoin-issued iPad for the first time. Covers unboxing, connecting to Wi-Fi, the Remote Management screen, signing in with a Bowdoin account, and optional first steps like setting up iCloud and Face ID. Applies to all Bowdoin students, faculty, and staff.

How to back up and restore a Bowdoin-issued iPad using iCloud. Covers enabling automatic iCloud backup, running a manual backup, checking backup status, and restoring from an iCloud backup during device setup.

An IT checklist for Bowdoin employees preparing to leave the college. Covers what to do with your accounts, devices, personal data, and technology before your last day to ensure a smooth departure and avoid losing access to personal services.

How to set up and use PaperCut to print to Bowdoin campus printers from a Bowdoin-issued iPad mini or a personal iPhone or iPad. Covers installing the Mobile Print configuration profile, sending a print job using AirPrint, and releasing the job at a campus MFD or through the PaperCut web portal. Requires a connection to the Bowdoin wireless network.