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- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams Calling
- Call Queues & Shared Lines
How to access and manage voicemail messages left on a department or shared Teams Calling phone line. Department voicemails are delivered to a Microsoft 365 Group mailbox and accessed through Outlook, not the Teams app.
- Knowledge Base
- Email, Calendar, & Scheduling
How current Bowdoin students, faculty, and staff can request support for email, calendar, and contacts issues — including Microsoft Outlook and Apple Mail, Calendar, and Contacts apps
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
- Outlook
This article explains how to manage Outlook’s Focused Inbox across Microsoft 365 apps: either turn it off to remove the Other tab or keep it and train messages to always go to Focused (or Other), with platform-specific steps. It also covers checking Junk vs Other, marking Not Junk, reviewing rules that might move messages, and notes limitations with shared mailboxes and rule-moved mail.