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Explains how to fix Microsoft 365 (Office) apps such as Outlook, Word, Excel, PowerPoint, or OneNote that will not open on a Bowdoin-issued Mac, often after an update. The fix is to reinstall Microsoft Office 365 from Self Service, which does not delete any of your data.

This article explains how to switch between Classic (Legacy) Outlook and New Outlook on both Windows and macOS. It covers how to toggle between the two versions and what to expect when switching. This applies to Bowdoin-issued Windows 11 and macOS devices running Microsoft Outlook.

How current Bowdoin students, faculty, and staff can request support for email, calendar, and contacts issues — including Microsoft Outlook and Apple Mail, Calendar, and Contacts apps

How to access and manage voicemail messages left on a department or shared Teams Calling phone line. Department voicemails are delivered to a Microsoft 365 Group mailbox and accessed through Outlook, not the Teams app.

This article explains how to manage Outlook’s Focused Inbox across Microsoft 365 apps: either turn it off to remove the Other tab or keep it and train messages to always go to Focused (or Other), with platform-specific steps. It also covers checking Junk vs Other, marking Not Junk, reviewing rules that might move messages, and notes limitations with shared mailboxes and rule-moved mail.