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This article explains why a Bowdoin-managed Mac may feel slow, hot, or unresponsive when it receives a backlog of updates from Jamf Pro, macOS, or Microsoft Office, especially after sitting powered off for a long time. It also explains how to tell the difference between a Mac that is working through updates and one that is actually frozen.

Overview of the Jamf Self Service app on Bowdoin-owned Macs and iPads, including where to find it, how to install licensed and free software without administrator access, and how software availability varies by device role and signed-in user. Applies only to Bowdoin-owned and Bowdoin-managed Apple devices.