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Explains how to keep messages out of the Other tab in Outlook, either by turning off Focused Inbox entirely or by training Focused Inbox to always route certain messages to Focused. Also covers checking the Junk Email folder and reviewing rules that may move messages. Covers Outlook for Windows (classic and new), macOS, Outlook on the web, and Outlook for iOS and Android. Applies to anyone using a Microsoft 365 mailbox.

Steps to troubleshoot the Outlook mobile app when it crashes, shows a white screen, or has trouble sending or receiving email on iOS or Android. Covers checking the network connection, restarting and updating the app, freeing storage, reinstalling, and resetting the account. Applies to anyone using the Outlook app on a phone or tablet.

Explains how to turn the Focused Inbox feature off or on in Outlook on macOS, Windows, the web, and iOS/iPadOS. The Focused Inbox splits the inbox into Focused and Other tabs, and users can change this setting themselves. Applies to Bowdoin students, faculty, and staff.

Instructions for installing the Outlook app on a phone or tablet and configuring it with a Bowdoin account. Covers removing an existing account before adding it again and completing setup through the Bowdoin sign-in page. Applies to anyone using the Outlook app on a mobile device.