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- Knowledge Base
- Information & Data Security
- Okta & Okta Verify
Instructions for adding a recovery email address and optional mobile phone number to your Okta account at Bowdoin. This information is used for password resets and other account security functions and is not visible to Bowdoin IT staff.
- Knowledge Base
- Accounts, Passwords, IDs & Access
- Sign-in & Authentication
Explains how to reset or change your Bowdoin account password through the Okta portal, covering three scenarios: changing a known password, resetting a forgotten password using self-service recovery options, and requesting an assisted reset through the Service Desk.
- Knowledge Base
- Devices, Printing & Scanning
- Printing
- Troubleshooting Printing
How to clear your saved PaperCut Client credentials after changing your Bowdoin password. If PaperCut keeps using your old password and won't let you sign in, you need to delete the saved authentication file on your Mac or Windows 11 computer.
- Knowledge Base
- Software, Apps, & AI
- Software & Apps
- MacOS
If the standard steps to reset the password of your Mac user account don't succeed, try these additional steps.