Search4 Results
- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
- iPad
- Repairs, Replacements & Care
How to contact AppleCare for support on a Bowdoin-issued iPad, MacBook Pro, or accessories. Covers the AppleCare for Education phone number, Apple's online support options, and the requirement for students to notify IT before initiating a repair.
- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
- iPad
- Repairs, Replacements & Care
How students and faculty should report and process a repair or replacement for a damaged Bowdoin-issued iPad, Apple Pencil, or Magic Keyboard covered under AppleCare+. Covers the student self-service process (submitting a ticket, disabling Find My, contacting Apple) and the faculty process (contacting the Service Desk).
- Knowledge Base
- Devices, Printing & Scanning
- Laptop & Desktop computers
How Bowdoin students can get Apple hardware repair support for a Bowdoin-issued laptop or iPad while studying abroad. Covers contacting Bowdoin IT, reaching Apple Support internationally, finding an Authorized Service Provider, and what to do when no Apple service is available nearby.
- Knowledge Base
- Devices, Printing & Scanning
- Printing
- Troubleshooting Printing
Step-by-step troubleshooting guide for the PaperCut Client application on Bowdoin-issued Macs and Windows 11 computers. Covers how to check whether the client is running, how to start it manually, and how to repair or reinstall it when print jobs don't appear at the release station.