Search8 Results

Overview of AppleCare+ warranty coverage for Bowdoin student laptops and iPads issued through the Digital Excellence Commitment (DExC) program. Covers what is covered, how to request a repair, repair timelines, costs, and what happens when a device is replaced.

How to reset and return a Bowdoin-issued student laptop when leaving the college before graduation. Covers erasing the device using macOS, packaging instructions, and the mailing address for shipped returns.

Frequently asked questions for Bowdoin students about the Digital Excellence Commitment (DExC) program, including what technology is provided, warranty coverage, device ownership, Apple ID requirements, and Bowdoin's use of Mobile Device Management (MDM).

How to reset and return a Bowdoin-issued student laptop when leaving the college before graduation. Covers erasing the device using macOS, packaging instructions, and the mailing address for shipped returns.

Describes the current technology provided to incoming Bowdoin students through the Digital Excellence Commitment (DExC) program. Lists the MacBook Pro and iPad Mini specifications, included accessories, and AppleCare+ warranty coverage. Updated annually before each Orientation.

Step-by-step setup instructions for Bowdoin students setting up a new MacBook Pro received through the Digital Excellence Commitment (DExC) program. Covers initial setup, app installation, OneDrive configuration, PaperCut printing, and next steps.

Explains which Bowdoin students are eligible to receive technology through the Digital Excellence Commitment (DExC) program and when devices are distributed based on each student's enrollment schedule.

What to do immediately after spilling liquid on a laptop. Covers emergency shutdown steps, safe drying methods, signs of ongoing damage, and how to contact Bowdoin IT for repair. Applies to all Bowdoin-issued and personal laptops on macOS or Windows.