IT Client Portal iPad Program

iPad Program

for Faculty and Students

To provide ... broad accessibility and ... equity in the learning process ...

First Steps

1. Provide your shipping information -

Student shipping addresses have already been collected. If you are enrolled for the fall semester and have NOT provided a shipping address, please email the Service Desk at servicedesk@bowdoin.edu as soon as possible.

2. Create an Apple ID -

All faculty and students will required an Apple ID in order to download apps from the App store.

All International students and Faculty will require a US Apple ID in order to download apps provided or recommended by the College.

Information on how to create an Apple ID can be found in the knowledge base.
3. Receive and setup your iPad and accessories -
iPads shipped to students living in the US will be shipped from Bowdoin's shipping partner, SHI. Students will receive a tracking number and ETA from SHI when the iPads ship.

Students coming to campus who will not be at their residence during the shipping windows and who have identified themselves will have their iPads shipped to campus. Information Technology will provide information on when and how to safely pick up your iPad.

International students will have their iPads shipped to the address they have provided. Due to international shipping and customs processing times, the iPads may not arrive for the start of the semester.

Once your iPad arrives, unbox it and follow the steps in the knowledge base to set it up.

Technology

Students

Faculty

2020 11" iPad Pro
Space Gray Color
128 GB Storage
Wireless and Cellular Capable
Apple Magic Keyboard with track pad
Apple Pencil 2

2020 12.9" iPad Pro
Space Gray Color
128 GB Storage
Wireless Only
Apple Magic Keyboard with track pad
Apple Pencil 2

Cellular	Wifi
Student iPads are equipped with cellular capabilities Students can add their iPad to their own cellular mobile plan (contact your carrier for more information). Students who have limited or no home Internet access and can not acquire any may request for the College to enable cellular access on their behalf.	All iPads are equipped with wireless capabilities Join BOWDOIN or eduRoam wireless while on campus Join eduRoam if near or visiting other colleges and universities Join your own home wireless access points

Apps

The App Store contains more than 1.8 million apps for students and faculty to explore. Each iPad will come with a small number of "pre-installed" apps, and additional recommended and supported apps are available inside the Self Service Mobile app.

Self Service Mobile

Zoom

OneNote

Microsoft Whiteboard

Blackboard

Service and Support

AppleCare+

Each iPad comes with 4-year AppleCare+

AppleCare+ provides full Apple hardware issues as well as accidental damage

2 accidental incidents are included for the 4 years. Includes screen damage.
- $49 service fee required for each incident.
2 incidents for each, the Magic Keyboard and Apple Pencil 2, are included for the 4 years.
- $29 service fee required for each incident

You can contact AppleCare directly at 1-800-800-2775 Option 3.

Service Desk

The IT Service Desk and the Digital Corps can help service and support any Bowdoin-issued iPad.

The Service Desk is an Apple Authorized Service Provider and can assist with the warranty replacement if needed.

Frequently Asked Questions

For a more complete list of FAQs, visit the BOLT website.

When will I receive my iPad?

We are working hard to ensure that students living with the United States will receive their iPads before the start of classes.
International students will receive their iPads after classes begin. We are working with experts in international shipping in order to send iPads as expediently as possible.
We do not have an estimate on faculty iPads however we will post the information as soon as we know more.

What if I already have an iPad or tablet?

We understand that you may own another iPad or tablet, but the iPad Pro you receive from Bowdoin should be treated differently than a personal device. While it has many of the same freedoms, the iPad has additional security features and a series of apps installed and purchased for you at no cost as a Bowdoin student

Can I take my iPad home over break or the summer?

Yes. You may take your iPad home on breaks and through the summer. If you need support while away, you may contact the Service Desk by chat, email or phone.

Who owns the iPad?

The iPads are owned, and remain the property of Bowdoin College. Upon graduation you will have the option to purchase the iPad for $1. At that time, all security controls will be removed and the iPad is yours to keep.

Additional Resources