IT Client Portal Student Technology Program

Technology
Program

for Faculty and Students

To provide ... broad accessibility and ... equity in the learning process ...

First Steps

1. Create an Apple ID -

All faculty and students must have a non-shared Apple ID in order to download apps from the App store. If you share an Apple ID with someone else, you should create a new Apple ID for just yourself.

All International students and Faculty will require a US Apple ID in order to download apps provided or recommended by the College.

Information on how to create an Apple ID can be found in the knowledge base.
2. Receive and setup your iPad and accessories -
Information Technology will be distributing student iPads on Saturday, August 28 from 8:00 AM - 3:00 PM. Additional pickup times are available on Sunday, August 29 from 12:00 PM - 3:00 PM.

Once you have picked up your iPad you can either set it up yourself by following the steps in the knowledge base or a staff member will gladly walk you through setup during the event.

Technology

Students iPads

2021 11" iPad Pro with M1 Processor
Space Gray Color
128 GB Storage
Apple Magic Keyboard with track pad
Apple Pencil 2

Wifi

All iPads are equipped with wireless capabilities
Join eduRoam or BOWDOIN wireless while on campus (do not join BOWDOIN-GUEST)
You can aslo use eduRoam if near or visiting other colleges and universities
Join your own home wireless access points

Apps

The App Store contains more than 1.8 million apps for students and faculty to explore. Each iPad will come with a small number of "pre-installed" apps, and additional recommended and supported apps are available inside the Self Service Mobile app.

Self Service Mobile

Zoom

OneNote

Microsoft Whiteboard

Blackboard

Service and Support

AppleCare+

Each iPad comes with 4-year AppleCare+

AppleCare+ provides full Apple hardware issues as well as accidental damage

2 accidental incidents are included for the 4 years. Includes screen damage.
- $49 service fee required for each incident.
2 incidents for each, the Magic Keyboard and Apple Pencil 2, are included for the 4 years.
- $29 service fee required for each incident

You can contact AppleCare directly at 1-800-800-2775 Option 3.

Service Desk

The IT Service Desk and the Digital Corps can help service and support any Bowdoin-issued iPad.

The Service Desk is an Apple Authorized Service Provider and can assist with the warranty replacement if needed.

Frequently Asked Questions

For a more complete list of FAQs, visit the BOLT website.

When will I receive my iPad?

iPads will be distributed to students on Saturday, August 28 from 8:00 - 3:00 PM in Smith Union. Enter the building through the doors closest to Dudley Coe (south side of the building closest to the construction).

What if I already have an iPad or tablet?

We understand that you may own another iPad or tablet, but the iPad Pro you receive from Bowdoin should be treated differently than a personal device. While it has many of the same freedoms, the iPad has additional security features and a series of apps installed and purchased for you at no cost as a Bowdoin student

Can I take my iPad home over break or the summer?

Yes. You may take your iPad home on breaks and through the summer. If you need support while away, you may contact the Service Desk by chat, email or phone.

Who owns the iPad?

The iPads are owned, and remain the property of Bowdoin College until you graduate. At that time, all security controls will be removed and the iPad is yours to keep. If you leave the college before you graduate, the iPad must be returned to the college in good working order with all accessories.

Additional Resources