Crowdstrike Falcon for Mobile

Questions

  • What is CrowdStrike Falcon for Mobile?
  • Why is CrowdStrike installed on my Bowdoin iPad?
  • Does CrowdStrike slow down my iPad?
  • What information does CrowdStrike collect from my iPad?
  • How will I know if CrowdStrike detects a threat on my iPad?
  • I got a popup asking me to allow CrowdStrike — what should I do?
  • Which iPads have CrowdStrike installed?

Environment

This article applies to Bowdoin faculty who were issued an iPad through the Bowdoin iPad Faculty Program beginning in summer 2020. CrowdStrike Falcon for Mobile is installed and managed automatically by Bowdoin IT via Jamf. Applies to iPadOS 18 and iPadOS 26.

Resolution

What is CrowdStrike Falcon for Mobile?
CrowdStrike Falcon for Mobile is a security app that protects Bowdoin-issued iPads by detecting vulnerabilities and monitoring for malicious activity. It uses the same cloud-based platform as CrowdStrike on desktop computers, analyzing activity from sensors worldwide to detect and block threats in real time.

How does it benefit me?
The app adds an extra layer of security to your iPad by monitoring network traffic for unusual or suspicious activity. It works entirely in the background without interfering with your normal use of the device.

Will it slow down my iPad?
No. CrowdStrike runs a single lightweight process in the background with minimal impact on your device's speed or battery life.

What information does it collect?
CrowdStrike does not collect personal data. It monitors background system activity and network connections, looking only for abnormal behavior that could indicate a security threat.

How will I know if it detects a threat?
If CrowdStrike blocks or prevents a suspicious action, you will not receive an alert on your device. The event is sent to a central console monitored by Bowdoin IT staff. If any action is needed, someone from IT will contact you.

What do I do when CrowdStrike is first installed?
When CrowdStrike is pushed to your iPad by IT, you will see a permission prompt. Tap OK to allow the app to function. After that, it runs automatically with no further action required.

"CrowdStrike" Bluetooth permission prompt with options Don't Allow and OK, explaining device checks for malicious activity.

Additional Help

If you need further assistance, you have several options:

  • Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
  • Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
  • In person: Visit the Tech Hub in Smith Union during business hours.
  • Submit a ticket: Request assistance through the Service Catalog.
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Explains what to do if you suspect your Bowdoin computer has a virus or malware. Covers CrowdStrike Falcon for faculty and staff computers, and Microsoft Defender for Endpoint plus Apple's built-in XProtect for student MacBooks. Includes steps for running a manual scan using Microsoft Defender on macOS.