Find the Computer Name on a Windows Computer

Questions

  • How do I find the Computer Name on my Windows computer?
  • How do I find my Windows PC Name?
  • The Service Desk asked for my Computer Name. Where do I find it?
  • Where is the Service Tag on my Dell laptop or desktop?
  • My computer will not turn on. How do I find its identifier?

Environment

This article applies to Bowdoin students, faculty, and staff using Windows 11. When contacting the Service Desk for support, it is helpful to have your Computer Name ready. Providing it lets the Service Desk quickly look up your system, its specifications, and its status.

  • The Computer Name may not match the BID number on any Bowdoin bar code sticker on your device.

Resolution

If the computer is powered on

  1. Click the Start Menu and select Settings.
  2. Select System.
  3. Select About.
  4. Find your Computer Name labeled as the PC Name.

Example Computer Name: FFKN25S

If a laptop cannot power on

  1. Close the laptop and turn it over so you can see the bottom.
  2. Find the white sticker labeled Service Tag.
  3. Give the set of alphanumeric characters labeled Service Tag to the Service Desk. The Service Tag is not the Computer Name, but the Service Desk can look up the Computer Name from that Service Tag number.

If a desktop or all-in-one cannot power on

  1. Locate the sticker labeled Service Tag. On desktops it is normally on the top or back of the case. On all-in-ones it is normally on the bottom, on the back of the screen, or on the stand.
  2. Give the set of alphanumeric characters labeled Service Tag to the Service Desk. The Service Tag is not the Computer Name, but the Service Desk can look up the Computer Name from that Service Tag number.

Additional Help

If you need further assistance, you have several options:

  • Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
  • Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
  • In person: Visit the Tech Hub in Smith Union during business hours.
  • Submit a ticket: Request assistance through the Service Catalog.
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