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- Knowledge Base
- IT Support & Services
Overview of all ways to contact Bowdoin IT for technology support, including walk-in, phone, live chat, and email options. Includes current hours for the Tech Hub, Service Desk, and live chat. Applies to all students, faculty, and staff.
- Knowledge Base
- IT Support & Services
Information about the Tech Hub, Bowdoin IT's walk-up support service located in Smith Union. Covers who the Tech Hub supports, what services it offers, operating hours, and how to make an appointment or join the waitlist.
- Knowledge Base
- IT Support & Services
Explains how Bowdoin IT support services change during declared weather emergencies. Covers what remains available (phone, chat, remote support, self-service) and what may be reduced or unavailable (walk-in Tech Hub support, in-person classroom support) during both winter weather and heat advisories
- Knowledge Base
- IT Support & Services
Explains the IT support options available outside of regular Tech Hub and Service Desk hours. Covers 24/7 general software support via phone, how to report a campus-wide IT emergency after hours, and what qualifies as an IT emergency warranting an after-hours escalation.