Questions
- How do I add people to a Microsoft 365 Group?
- How do I remove someone from a Microsoft 365 Group?
- How do I make someone a group owner?
- How do I add someone from outside Bowdoin to a group?
- How do I manage group membership in Outlook?
- Can members add other members, or only the owner?
Environment
This article applies to current Bowdoin faculty and staff who own or manage a Microsoft 365 Group.
- Platform: Outlook for Windows (new Outlook) and Outlook Online at outlook.office.com
- Permissions note: Any group member can invite others to join, but only a group owner can remove members or assign new owners.
- Not covered: Microsoft 365 Distribution Groups — see Manage a Microsoft Distribution Group you own for those
Resolution
All of the following steps start from the same place — your Groups panel in Outlook:
- In the left navigation bar, select Groups.
- In the left panel under Groups, select the group you want to manage.
- Under the group name, click the text showing the number of members (for example, "5 members") to open the membership panel.
Add a member
- Click Add members.
- Type the name or email address of the person you want to add and select them from the results.
- Click Add.
Make a member a group owner
It is recommended to have at least two group owners so that the group can be managed if one owner is unavailable.
- In the member list, find the person you want to promote.
- Click the arrow next to their Member role label.
- Select Owner from the drop-down menu.
Remove a member
- In the member list, find the person you want to remove.
- Click Remove from group next to their name.
- Click Yes to confirm.
Add a guest (person outside Bowdoin)
Group owners can add guests — people with non-Bowdoin email addresses — to a Microsoft 365 Group. Guests receive a welcome email and gain access to the group's shared inbox.
- Click Add members.
- Enter the guest's full external email address.
- Click Add. The guest will receive an invitation email.
Need to update a guest's email address? Microsoft does not allow direct editing of a guest's email once added. See Reinvite a Guest to a Microsoft 365 Group Using a New Email Address in the Related Articles section for the remove-and-re-invite process.
Additional Help
If you need further assistance, you have several options:
- Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
- Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
- In person: Visit the Tech Hub in Smith Union during business hours.
- Submit a ticket: Request assistance through the Service Catalog.
Additional Resources