Releasing a print job from the PaperCut portal

Questions

  • How do I release a print job from the PaperCut portal?
  • How do I release a print job from papercut.bowdoin.edu?
  • How do I release a print job without being at the printer?
  • How do I choose which printer my job prints to?
  • How do I release a print job from my phone or tablet?
  • How do I release a print job remotely?
  • Where do I find my queued print jobs in PaperCut?
  • How do I release a print job from off campus?
  • What is papercut.bowdoin.edu?
  • What is the PaperCut mobile release site?
  • My print job isn't showing at the printer — can I release it from a website?

Environment

This article covers releasing print jobs using the PaperCut web portal and mobile release site.

  • Who: All Bowdoin students, faculty, and staff
  • When to use: When you want to choose which physical printer your job prints to, when a release station at the printer is unavailable, or when you are releasing from a phone or tablet
  • Network requirement: Connected to the BOWDOIN or eduroam wireless network, or the Bowdoin VPN if off campus
  • Hold period: Print jobs are held for up to 48 hours — jobs not released within that window are automatically deleted
Note: If you are at the printer, releasing directly at the machine using your OneCard or Bowdoin ID is faster. See Releasing a held document in the Related Articles section for all three release methods side by side.

Resolution

Tap or click a section below to jump directly to it:

Release from a computer — papercut.bowdoin.edu Release from a phone or tablet — mobile release site

Release from a computer — papercut.bowdoin.edu

Use this method from any browser on a Mac, Windows computer, or iPad when you want to choose a specific printer or when the release station at the printer is unavailable.

  1. Open a browser and go to papercut.bowdoin.edu.
  2. Sign in with your Bowdoin username and password.
  3. In the left sidebar, click Jobs Pending Release. You will see all your queued jobs with the time sent, printer queue, page count, and estimated cost.
  4. Find the job you want to release and click Print on that row.
  5. If your job was sent to Find-Me-Print, you will be prompted to choose a physical printer. Printers are listed by location — for example, Moulton-Union-Hallway or HL-Main-1. Select the printer you want and confirm.
  6. The job will show Queuing in the portal, then disappear from the list once it has been sent to the printer.
About Find-Me-Print: Find-Me-Print is a virtual queue, not a physical printer. It holds your job securely until you choose a physical printer at release time — this is what allows you to print from any device and collect from any campus printer.
Off campus? Connect to the Bowdoin VPN before trying to access papercut.bowdoin.edu — it is not accessible from off-campus networks without VPN.

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Release from a phone or tablet — mobile release site

The PaperCut mobile release site is optimized for small screens. Use it on your iPhone, Android phone, or iPad when you want to release a job without walking to the printer first.

  1. Make sure your device is connected to the BOWDOIN or eduroam wireless network.
  2. Open a browser on your device and go to papercut.bowdoin.edu/mr.
  3. Sign in with your Bowdoin username and password.
  4. Search for or tap the printer you want to release to. Printer names are usually printed on a label on the physical device.
  5. Select the print job or jobs you want to release.
  6. Tap Release.
Using an iPad? The full portal at papercut.bowdoin.edu works well on iPad in addition to the mobile release site — use whichever you find easier.

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Additional Help

If you need further assistance, you have several options:

  • Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
  • Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
  • In person: Visit the Tech Hub in Smith Union during business hours.
  • Submit a ticket: Request assistance through the Service Catalog.

Additional Resources

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Related Articles (10)

Guest and Visitor Printing
How guests and visitors can print to campus printers at Bowdoin College. Guest printing is available at the Hawthorne-Longfellow Library through a separate process managed by library staff. Visitors needing to print elsewhere on campus should contact the Service Desk.
Off-campus and VPN printing
How to print to a Bowdoin campus printer from off campus using the Bowdoin VPN. Covers connecting to the VPN, sending a print job, and releasing it through the PaperCut web portal when you return to campus or release remotely. Applies to all Bowdoin students, faculty, and staff on Bowdoin-issued computers.
PaperCut Print Troubleshooting
Troubleshooting the PaperCut print workflow on a Bowdoin-issued Mac, iPad, or Windows 11 computer. Covers jobs that won't print, jobs stuck in the queue, releasing from the web portal, balance or quota errors, blank pages, and unresponsive release stations. For PaperCut Client software problems, see PaperCut Client Troubleshooting.
Print from a Personal Mac or Windows Computer
Instructions for printing to Bowdoin campus printers from a personally owned Mac or Windows computer. Covers installing PaperCut Client and the Mobility Print printer, sending a print job, and releasing the job at a campus printer or through the PaperCut web portal.
Print from an iPhone, iPad, or other mobile device
How to set up and use PaperCut to print to Bowdoin campus printers from a Bowdoin-issued iPad mini or a personal iPhone or iPad. Covers installing the Mobile Print configuration profile, sending a print job using AirPrint, and releasing the job at a campus MFD or through the PaperCut web portal. Requires a connection to the Bowdoin wireless network.
Print Job Expiration - The 48-Hour Hold
Explains PaperCut's 48-hour print job hold policy at Bowdoin. Covers why jobs are held, when they expire, what happens to charges when a job expires, and what to do if a job disappears before you could release it. Applies to all Bowdoin students, faculty, and staff.
Printers available for student printing
Reference list of printers available to Bowdoin students on campus, including building locations, PaperCut printer names, and printer types (black and white, color, or multi-function). Explains the difference between Find-Me-Print and individual printer queues, and notes which printers support scanning and copying.
Printing from an Android device
Options for printing to Bowdoin campus printers from an Android phone or tablet. AirPrint is not available on Android, but printing is possible through the PaperCut Mobility Print setup page or by emailing documents to a computer and printing from there. Requires a connection to the Bowdoin wireless network and a Bowdoin account.
Printing to a PaperCut printer
The end-to-end workflow for printing to a campus PaperCut printer from a Bowdoin-issued Mac or Windows 11 computer. Covers signing in to PaperCut, sending a job, and releasing it at the printer. Links to other articles for installing printers, charging a department, and troubleshooting.
Releasing a held document printed to a PaperCut printer
Step-by-step instructions for releasing a held print job to a campus printer. Covers three methods: releasing at the printer using your OneCard or Bowdoin ID, releasing through the PaperCut web portal, and releasing from a mobile device. Applies to all Bowdoin students, faculty, and staff