Questions
- How do I clear my Google Chrome browser cache?
- Why am I asked to clear my cache when troubleshooting an issue?
- A web page is not showing recent changes in Chrome. How do I fix it?
- Is there a video walkthrough for clearing Chrome's cache?
Environment
This article applies to Bowdoin students, faculty, and staff using the Google Chrome web browser on a computer.
Resolution
As a troubleshooting step for various issues, you may be asked to "clear your cache" or "clear your browser's cache." Web browsers often download and save older versions of web pages to be more efficient the next time you visit, but this can cause issues if you want to see recent changes. The following video walks you through clearing the Google Chrome browser cache.
Additional Help
If you need further assistance, you have several options:
- Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
- Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
- In person: Visit the Tech Hub in Smith Union during business hours.
- Submit a ticket: Request assistance through the Service Catalog.
Additional Resources