Question
- How do I find the Computer Name on my Windows computer?
- How do I find my Windows computer name?
Environment
When contacting the Service Desk for support, it is helpful to have your "Computer Name". Previously, this has been a BID number associated with a Bowdoin bar code sticker on your laptop or desktop computer. Though the sticker may still be on your computer, the "Computer Name" may not match that barcode number.
Having your "Computer Name" ready or included in your service request, helps us to expedite your request for service by allowing us to quickly look up your system, it's specifications and its status.
Resolution
If The Computer Is Powered On:
- Click on the Start Menu and choose "Settings"
- Click System
- Click About
- Your "Computer Name" can be found labeled as the "PC Name"
If The Computer Is A Laptop and Cannot Power On:
- Close the computer and turn it over so can see the bottom
- Find the white sticker that says "Service Tag"
- While the Service Tag is not the computer name. the Service Desk can look up the computer name by that Service Tag number.
- The set of alpha-numeric characters labeled "Service Tag" can be used by us to look up your system
If The Computer Is A Desktop/All-In-One and Cannot Power On:
- Locate the sticker that say "Service Tag"
- For Desktops, this is normally found on the top or back of the case
- For All-In-Ones, this is normally found on the bottom on the back of the screen or on the stand
- The set of alpha-numeric characters labeled "Service Tag" can be used by us to look up your system
- While the Service Tag is not the computer name. the Service Desk can look up the computer name by that Service Tag number.
Example computer name= FFKN25S
If you need further assistance, please contact the Bowdoin College Service Desk