Search32 Results
- Knowledge Base
- Devices, Printing & Scanning
- Digital Excellence Commitment
Step-by-step setup instructions for Bowdoin students setting up a new MacBook Pro received through the Digital Excellence Commitment (DExC) program. Covers initial setup, app installation, OneDrive configuration, PaperCut printing, and next steps.
- Knowledge Base
- Devices, Printing & Scanning
- Digital Excellence Commitment
Describes the current technology provided to incoming Bowdoin students through the Digital Excellence Commitment (DExC) program. Lists the MacBook Pro and iPad Mini specifications, included accessories, and AppleCare+ warranty coverage. Updated annually before each Orientation.
- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- MacOS
- Settings & Configuration
Instructions for configuring a sleep schedule and Sleep Focus mode on a Bowdoin-issued MacBook and iPad. Covers setting bedtime and wake times, enabling wind-down, and choosing a simplified Lock Screen for better sleep.
- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- MacOS
- Settings & Configuration
Instructions for reviewing and customizing app notification settings on a Bowdoin-issued MacBook and iPad. Covers turning notifications on or off per app, adjusting alert styles, disabling sounds and badges, and using scheduled notification summaries.
- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- MacOS
- Settings & Configuration
Instructions for turning on Screen Time and reviewing weekly usage reports on a Bowdoin-issued MacBook and iPad. Covers viewing app usage, pickup frequency, and notification counts to build awareness of device habits.
- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- MacOS
- Settings & Configuration
Instructions for reducing distractions on a Bowdoin-issued MacBook by managing which apps open at login, controlling background app activity, and stopping videos from playing automatically in Safari and other apps. Helps students shape what greets them when they open their laptop.
- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- MacOS
- Settings & Configuration
Instructions for creating and using custom Focus modes on a Bowdoin-issued MacBook and iPad. Covers building modes such as Class, Study, and Social, choosing who and what can reach you during each mode, scheduling a Focus (including a class schedule), showing different Home Screen pages per Focus, and staying reachable for emergencies.
- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- iPadOS / iOS
- Settings & Configuration
Instructions for rearranging apps, creating folders, hiding pages, customizing which Home Screen pages appear during specific Focus modes, and reducing autoplaying video on a Bowdoin-issued iPad. Helps students put academic tools front and center.
- Knowledge Base
- Policies, Standards & IT Communications
- Policies
Sets out the responsibilities of students who receive and use the Bowdoin College-owned "Technology Kit" (an Apple laptop, iPad, and related accessories) distributed under the Digital Excellence Commitment (DExC) program, and summarizes the policies governing student use of College-owned and managed technology. It applies to enrolled students issued a Technology Kit.
- Knowledge Base
- Accounts, Passwords, IDs & Access
- Account Lifecycle
An IT checklist for Bowdoin students who are graduating or leaving the college before graduation. Covers DExC device enrollment verification, FileVault key retrieval, device return or release, account and data timelines, and steps to protect personal accounts and services that use a Bowdoin email address
- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
- iPad
- Repairs, Replacements & Care
What to do if a Bowdoin-issued Apple Pencil is lost or stolen. Explains that lost pencils are not covered by AppleCare and are the student's responsibility to replace, and provides the theft reporting process for stolen pencils. Separate guidance for faculty and staff.
- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
- iPad
- Repairs, Replacements & Care
What to do if a Bowdoin-issued iPad charger or USB-C charging cable is lost, stolen, or damaged. Explains that lost or stolen accessories are the student's or department's responsibility, and covers the process for potentially replacing a defective charger through AppleCare.
- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
- iPad
- Repairs, Replacements & Care
How students and faculty should report and process a repair or replacement for a damaged Bowdoin-issued iPad, Apple Pencil, or Magic Keyboard covered under AppleCare+. Covers the student self-service process (submitting a ticket, disabling Find My, contacting Apple) and the faculty process (contacting the Service Desk).
- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
- iPad
- Repairs, Replacements & Care
How to contact AppleCare for support on a Bowdoin-issued iPad, MacBook Pro, or accessories. Covers the AppleCare for Education phone number, Apple's online support options, and the requirement for students to notify IT before initiating a repair.
- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
- iPad
- Getting Started with Your iPad
Frequently asked questions for Bowdoin students about the Digital Excellence Commitment (DExC) program, including what technology is provided, warranty coverage, device ownership, Apple ID requirements, and Bowdoin's use of Mobile Device Management (MDM).