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Step-by-step instructions for setting up Apple's Mail app on an iPhone or iPad to access a Bowdoin email account, including how to remove the account when it is no longer needed.

Step-by-step instructions for finding and copying email headers in Outlook Online and Outlook for Windows, which IT staff use to diagnose spam, routing, and delivery issues.

How to log in to Bowdoin email and calendar using Outlook Online in a web browser, via the Bowdoin Okta portal or directly at outlook.office.com.

Step-by-step guidance for safely redacting sensitive or confidential information from Microsoft 365 documents and PDFs before sharing. Covers using Inspect Document tools to remove hidden metadata, true redaction using Adobe Acrobat Pro, and how to verify that redaction is complete.

Explains Bowdoin's Data Loss Prevention (DLP) policies in Microsoft 365, what sensitive data DLP detects, what users will see when content is flagged across Outlook, OneDrive, Teams, and Copilot, and how to respond to or override DLP warnings.

How to add, apply, or change sensitivity labels for files in Word, Excel, PowerPoint, and OneDrive, and for Teams and SharePoint sites in Microsoft 365. Covers the three Bowdoin label types, how labels affect channels and files, and troubleshooting tips.

Frequently asked questions about Microsoft 365 information protection labels at Bowdoin. Covers what labels are, what the three label types do, how labels affect documents and emails, and whether labels can be removed.

Explains how to override a Data Loss Prevention (DLP) policy block in Microsoft 365 when sending or sharing content that contains sensitive information. Covers how to assess whether an override is appropriate, how to reduce sensitive content before overriding, and the step-by-step override process in Outlook and Teams/OneDrive. Overrides are logged and reviewed by IT Security.

Explains the two layers of Microsoft 365 email protection at Bowdoin — Exchange Online Protection (EOP) and Microsoft Defender for Office 365. Covers how spam, phishing, malware, and suspicious links are filtered, what users will see when protection is active, and what to do if a legitimate message is blocked.

Explains the "External" tag that appears on email messages sent to Bowdoin addresses from outside the bowdoin.edu domain. Covers why the tag appears, what it means, and how to use it to identify potential phishing attempts.

Step-by-step instructions for applying a sensitivity label (Public, Sensitive, or Restricted) to a document or email in Microsoft 365. Covers Word, Excel, PowerPoint, and Outlook. Sensitivity labels help classify content and ensure appropriate handling of Bowdoin information.

Explains what DMARC is, how it works, and why Bowdoin uses it. DMARC is an email authentication protocol that prevents others from sending emails using the bowdoin.edu domain without Bowdoin's authorization. No action is required from faculty, staff, or students.

Step-by-step instructions for signing in to Microsoft Office apps (Word, Excel, PowerPoint, Outlook, Teams, and others) on a Bowdoin-issued iPad. Signing in once with your Bowdoin credentials authorizes all Office apps on the device.

Step-by-step instructions for scanning a document from a campus multi-function device (MFD) and sending it directly to a Bowdoin email address using PaperCut. Includes information about page count limits and how to reduce file size for larger documents.

Step-by-step instructions for scanning a document from a campus multi-function device (MFD) directly to a Bowdoin OneDrive account using PaperCut. Includes first-time setup steps for authorizing PaperCut access to OneDrive.