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- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams Calling
- Getting Started with Teams Calling
How to enable Windows location services for Microsoft Teams so that E911 can identify your campus location accurately in an emergency.
- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams Calling
- Getting Started with Teams Calling
How to enable macOS Location Services for Microsoft Teams so that E911 can identify your exact campus location in an emergency.
- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams Calling
- Getting Started with Teams Calling
How Bowdoin's Teams Calling system routes 911 calls, how your location is identified on campus and off-campus, and what to do in an emergency.
- Knowledge Base
- IT Support & Services
IT support options outside of regular Tech Hub and Service Desk hours. Covers 24/7 general software support via Alithya, how to report a campus-wide IT emergency after hours, and what qualifies as an IT emergency.
- Knowledge Base
- IT Support & Services
Explains how Bowdoin IT support services change during declared weather emergencies. Covers what remains available (phone, chat, remote support, self-service) and what may be reduced or unavailable (walk-in Tech Hub support, in-person classroom support) during both winter weather and heat advisories