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An overview of Zoom at Bowdoin — what it is, who can use it, how licensing works for faculty, staff, and students, when to consider Microsoft Teams instead, and what IT support is available.

How current Bowdoin students, faculty, and staff can request support for email, calendar, and contacts issues — including Microsoft Outlook and Apple Mail, Calendar, and Contacts apps

Information about the Tech Hub, Bowdoin IT's walk-up support service located in Smith Union. Covers who the Tech Hub supports, what services it offers, operating hours, and how to make an appointment or join the waitlist.

IT support options outside of regular Tech Hub and Service Desk hours. Covers 24/7 general software support via Alithya, how to report a campus-wide IT emergency after hours, and what qualifies as an IT emergency.

Explains how Bowdoin IT support services change during declared weather emergencies. Covers what remains available (phone, chat, remote support, self-service) and what may be reduced or unavailable (walk-in Tech Hub support, in-person classroom support) during both winter weather and heat advisories