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Services or Offerings?
Office Telephones or IP Phones
  1. Services
  2. Telephone, Fax and Television
  3. Telephones
The following is just an example of what you can request assistance with:

Request a new IP Phone to be installed in a room
Request that an extension be added to a phone
Request an extension to be removed from a phone
Emergency Phones
  1. Services
  2. Telephone, Fax and Television
  3. Telephones
Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.
Green-stripe phones
  1. Services
  2. Telephone, Fax and Television
  3. Telephones
Green-stripe phones are analogue telephones located in multiple locations in each building that are designed to function in the case of a network outage or power failure. Green stripe phones are not the same as emergency, blue-light phones.
Request Conference Phone
  1. Services
  2. Telephone, Fax and Television
  3. Telephones
Report broken or malfunctioning telephone (not for green-stripe phones)
  1. Services
  2. Telephone, Fax and Television
  3. Telephones
Assistance with 2-Step Authentication for Email
  1. Services
  2. Safe Computing and Data Security
Duo 2-step or 2-factor adds an additional layer of security for accessing Office 365 by requiring authorization from the phone, a mobile device or custom hardware device before allowing access.
Request a global allowance (allow-list) for an email address or email domain
  1. Services
  2. Email and Calendar
  3. Email
Request AV Assistance for an event
  1. Services
  2. Audio Visual and Multimedia Services
Please Note:
A minimum of a 2-week lead-time is required for all events and assistance is only available on a first-come, first-serve basis with classes taking priority.
- For IP conference phones, please submit a workorder via the IT Service Desk
- Furniture and lecterns can be requested through Campus Scheduling
- AV Services does not supply equipment for bands
Office Technology Moves
  1. Services
  2. Equipment and Loaning Services
Office technology moves are quite common across campus, especially at the end of each semester. Learn more about the services offered and request workstation setup from here. Please note that a work order to Facilities Management must be placed to physically move your equipment from one office to another.
Request new room calendar
  1. Services
  2. Email and Calendar
  3. Calendar
  4. Room Calendars
How to request a new room calendar.
Email Merge Pro
  1. Services
  2. Email and Calendar
  3. Email
Office of Stewardship is interested in learning how to use Email Merge Pro to streamline distribution of fund reports to donors (attaching of PDFs is the primary issue they are having). Primary contact is Heather Kenvin:
Senior Associate Director of Stewardship, Office of Stewardship
Email:hkenvin@bowdoin.edu
Phone:207-798-4186
Location:85 Union Street - 325