Services A-Z (98)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Access personal calendar from a mobile device

Email, Calendar, & Scheduling / Calendar / Personal Calendar

Amplify AI

Devices, Printing, Scanning, Software, & AI / Artificial Intelligence (AI)

Application Access

Accounts, Passwords, IDs & Access

Application Security Manager (ASM)

Information & Data Security

Assistance accessing OneDrive

File Management & Storage / OneDrive

Assistance with multi-factor authentication (MFA) using Okta

Information & Data Security

B

Bowdoin Website Request

Website Management

BOWDOIN Wireless Network

Internet & Networking / Wireless

BOWDOIN-GUEST Wireless Network

Internet & Networking / Wireless

C

Campus Groups

Chat, Communication, & Collaboration

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Canvas

Devices, Printing, Scanning, Software, & AI / Software and Apps / Enterprise Applications

Canvas Requests

Teaching & Learning

Classroom or Computer Lab Request

Technology Enhanced Spaces / Classrooms and Classroom Technology

CMS Access and Training

Website Management

College Firewall Exception Request

Internet & Networking

Computer Hardware Quote

Devices, Printing, Scanning, Software, & AI / Technology Purchasing / Hardware

Computer Software Quote

Devices, Printing, Scanning, Software, & AI / Technology Purchasing / Software

Configure MFU to Secure Scan to Box

Devices, Printing, Scanning, Software, & AI / Printing and Scanning/Copying / Scanning

Course Folders

File Management & Storage / Network File Services

Create a new Mailman list

Email, Calendar, & Scheduling / Email Distribution Lists

Create a new Microsoft 365 distribution group

Email, Calendar, & Scheduling / Email Distribution Lists

D

Delete or Remove a Distribution List

Email, Calendar, & Scheduling / Email Distribution Lists

DExC: Request early access to software updates/upgrades for macOS

Devices, Printing, Scanning, Software, & AI / Software and Apps

Digital Accessibility Request

Teaching & Learning

DocuSign

Devices, Printing, Scanning, Software, & AI / Software and Apps

E

Emergency Phones

Telephone, TV, & Virtual Meetings / Telephones

Equipment Leaving Campus Notification

Devices, Printing, Scanning, Software, & AI

F

Faculty or Staff Computer not working

Devices, Printing, Scanning, Software, & AI / Laptops and Desktops

Faculty Profile Request

Website Management

Faculty, Staff, and Student Accounts

Accounts, Passwords, IDs & Access

Feedback or Suggestions

G

General OneCard Request

Accounts, Passwords, IDs & Access / OneCard Requests

Generative AI Questions

Devices, Printing, Scanning, Software, & AI / Artificial Intelligence (AI)

GraphPad Prism

Devices, Printing, Scanning, Software, & AI / Software and Apps

Green-stripe phones

Telephone, TV, & Virtual Meetings / Telephones

I

Intent to Hire

Accounts, Passwords, IDs & Access

L

Loaning Center Equipment Request

Devices, Printing, Scanning, Software, & AI / Borrowing Equipment

N

Network File and Folder Permissions

Accounts, Passwords, IDs & Access

O

Office Technology Moves

Devices, Printing, Scanning, Software, & AI

Office Telephones or Teams Phones

Telephone, TV, & Virtual Meetings / Telephones

Other Bowdoin Account Types

Accounts, Passwords, IDs & Access

P

PaperCut Scanning

Devices, Printing, Scanning, Software, & AI / Printing and Scanning/Copying / Scanning

Pickup hardware for recycling or disposal

Devices, Printing, Scanning, Software, & AI

Propose a new IT project

Project Management, Consultation & Training

Provide Card Access and/or Keys

Accounts, Passwords, IDs & Access / OneCard Requests / Card Access and Keys

R

Recover a file or folder from a backup on the network

File Management & Storage / Backups

Remove access to VPN

Internet & Networking / VPN

Remove Card Access

Accounts, Passwords, IDs & Access / OneCard Requests / Card Access and Keys

Report a Bad or Broken Network Port

Internet & Networking

Report a Room Technology Issue

Technology Enhanced Spaces

Report an issue with a personal calendar

Email, Calendar, & Scheduling / Calendar / Personal Calendar

Report an issue with email

Email, Calendar, & Scheduling / Email

Report broken or malfunctioning telephone (not for green-stripe phones)

Telephone, TV, & Virtual Meetings / Telephones

Report Damaged or Broken DExC (Student) Device

Devices, Printing, Scanning, Software, & AI

Report PaperCut Issue or Request PaperCut Assistance

Devices, Printing, Scanning, Software, & AI / Printing and Scanning/Copying

Report poor wireless signal strength

Internet & Networking / Wireless

Report Printer Issue or Request a Printer Service

Devices, Printing, Scanning, Software, & AI / Printing and Scanning/Copying

Report Wireless Issue

Internet & Networking / Wireless

Request a consult for using Zoom for a class or in a classroom or computer lab

Chat, Communication, & Collaboration / Communication Tools / Zoom

Request a global allowance (allow-list) for an email address or email domain

Email, Calendar, & Scheduling / Email

Request a new Confluence Space

Chat, Communication, & Collaboration / Communication Tools / Confluence

Request a new research folder

File Management & Storage / Network File Services / Research Folders

Request a new token or Report a Lost, Stolen or Damaged Token

Information & Data Security

Request a Zoom license

Chat, Communication, & Collaboration / Communication Tools / Zoom

Request a Zoom tutorial

Chat, Communication, & Collaboration / Communication Tools / Zoom

Request a Zoom Webinar License

Chat, Communication, & Collaboration / Communication Tools / Zoom

Request access for Adobe licenses

Devices, Printing, Scanning, Software, & AI / Software and Apps / Adobe Creative Cloud

Request access to a department folder or sub-folder

File Management & Storage / Network File Services / Department Folders

Request access to shared calendar

Email, Calendar, & Scheduling / Calendar / Department or Shared Calendars

Request access to shared email account

Email, Calendar, & Scheduling / Email

Request Application or Software

Devices, Printing, Scanning, Software, & AI / Software and Apps

Request Box Folder Permissions

File Management & Storage

Request Druva License

File Management & Storage / Druva inSync

Request enrollment to an IT pilot program

Project Management, Consultation & Training

Request help with Bowdoin iPad or iPad Accessory

Devices, Printing, Scanning, Software, & AI / Mobile Devices

Request IT Dig Safe Marking

Internet & Networking

Request macOS or Software Help with DExC Devices

Devices, Printing, Scanning, Software, & AI

Request new room calendar

Email, Calendar, & Scheduling / Calendar / Room Calendars

Request New Shared Calendar

Email, Calendar, & Scheduling / Calendar / Department or Shared Calendars

Request New Software for Classroom or Computer Lab Use

Technology Enhanced Spaces / Classrooms and Classroom Technology

Request Orientation on Classroom or Lab AV Technology

Technology Enhanced Spaces

Request Permissions to a Research Folder

File Management & Storage / Network File Services / Research Folders

Request Remote Work Training

Project Management, Consultation & Training

Request replacement peripheral (keyboard, mouse, etc.)

Devices, Printing, Scanning, Software, & AI / Computer Peripherals

Request software for a computer lab(s)

Technology Enhanced Spaces / Computer Labs

Request Technology Assistance for an Event

Technology Enhanced Spaces

Request Virtual Workstation

Special Computer Environments / Virtual Workstations

S

Setup Time Machine for MacOS

File Management & Storage / Backups

Shared Mailbox or Shared Email Account

Email, Calendar, & Scheduling / Email

Student Placements Application

Devices, Printing, Scanning, Software, & AI / Software and Apps / Enterprise Applications

T

Tool: Increasing Library guest PaperCut balance

Devices, Printing, Scanning, Software, & AI / Printing and Scanning/Copying

Tool: Lookup Device Ownership

Devices, Printing, Scanning, Software, & AI / Laptops and Desktops

Trouble logging in to Polaris

Devices, Printing, Scanning, Software, & AI / Software and Apps

Trouble logging in to Xfinity on Campus

Telephone, TV, & Virtual Meetings / Television

U

Unable to connect to VPN

Internet & Networking / VPN

V

VPN

Internet & Networking

W

Wave Security Camera Software

Devices, Printing, Scanning, Software, & AI / Software and Apps