Restore Your Druva inSync Data to a New Device

Questions

  • How can I move my data from one laptop to another with Druva?
  • Can I use Druva to restore data from one computer to another?
  • Can I easily move data from one laptop to another using Druva?
  • What software do I use to restore data from an old laptop to a new one for faculty or staff?
  • How do I restore my Druva inSync backup to a replacement computer?

Environment

  • Bowdoin staff or faculty member
  • Bowdoin-issued computer running Windows 11 or macOS (Sequoia or Tahoe)
  • Computer is using Druva inSync for backup

Resolution

For staff and faculty, if your device is backed up by Druva inSync, that data can be restored to a replacement computer. Once the data is restored, Druva inSync will back up the replacement device.

  1. If the Druva inSync client is not already installed on the replacement device, install Druva inSync.
    Note: New computers will have Druva inSync pre-installed during the setup process.
    1. For macOS, install through the Self Service app.
    2. For Windows, install through the Company Portal app.
    3. For more information, see the Related Articles section.
  2. Launch Druva inSync. The Activate Backup window appears.
  3. Select inSync Cloud from the Backup Cloud drop-down box. Enter your full Bowdoin email address in the Email field. You will be directed to Bowdoin's Okta single sign-on, where you can enter your Bowdoin credentials.
  4. After entering your credentials, you will be directed back to the inSync Configure window.
  5. Click Replace an Existing Device.
  6. Select the device that you want to replace in the Select Device to Replace window.
  7. Click Replace.
  8. In the Ready for Backup window, click Restore Now to restore existing data to the new computer.
  9. Click Restore.
  10. Click Restore at the "Items with same name and location on this device will be overwritten" window.
  11. You will be notified once the restore operation completes successfully.
  12. Reboot your computer.

Additional Help

If you need further assistance, you have several options:

  • Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
  • Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
  • In person: Visit the Tech Hub in Smith Union during business hours.
  • Submit a ticket: Request assistance through the Service Catalog.
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Related Articles (4)

Install Software and Updates Using Company Portal on Windows
An overview of the Company Portal app on Bowdoin-issued Windows computers, used to install and remove software and to view and apply operating system and application updates. Covers opening Company Portal, installing an application, and viewing scheduled updates.
Install Software with Self Service on macOS and iPadOS
Overview of the Jamf Self Service app on Bowdoin-owned Macs and iPads, including where to find it, how to install licensed and free software without administrator access, and how software availability varies by device role and signed-in user. Applies only to Bowdoin-owned and Bowdoin-managed Apple devices.
macOS Computer Setup: New CAP Computer
Step-by-step guide for setting up a new Bowdoin macOS computer received through the CAP program. Covers confirming data backup, running Apple Setup Assistant, restoring data via Druva inSync, installing apps from Self Service, configuring core apps, connecting peripherals, and scheduling a follow-up with IT.
Windows First Time Setup: New CAP Computer
Step-by-step guide for setting up a new Bowdoin Windows 11 computer received through the CAP program. Covers confirming data backup, connecting peripherals and monitors, logging in, restoring data with Druva inSync, installing apps from Company Portal, configuring core apps including PaperCut and OneDrive, and scheduling a follow-up with IT.