Questions
- How do I log in to Explain Everything Whiteboard?
- Do I need to create an account to use Explain Everything Whiteboard?
- How do I sign in to Explain Everything Whiteboard with my Bowdoin account?
- The app is asking me to log in to share an item or start a session, what do I do?
- Why will Explain Everything Whiteboard not let me sign in with my Bowdoin credentials?
- Which version of the app do I need to install for licensing to work?
Environment
This article applies to Bowdoin students and faculty using Explain Everything Whiteboard on a Bowdoin iPad. Explain Everything Whiteboard is used by select classes for online teaching and learning, and access to the app must be requested by a faculty member.
- Do not create a separate Explain Everything Whiteboard account. Use your Bowdoin email and password instead.
Resolution
Certain features of Explain Everything Whiteboard ask you to log in or create an account. Bowdoin does not have single sign-on tied directly into Explain Everything Whiteboard, but you can still use your Bowdoin email and password to log in through Google, so a separate account is not needed.
- When you are prompted to log in, to share an item, or to start a session, choose Sign in with Google.
- If you have never logged in to a Google app on your iPad, you will be prompted for an email address.
- If you have logged in to a Google app before, you may see an account already listed. If an account is listed, choose Use another account.
- Enter your Bowdoin email address and tap Next.
- You will be taken to Bowdoin's Single Sign-On page to continue signing in.
Important: Licensing for Explain Everything Whiteboard works only if the app is installed from the Self Service app. If the app was downloaded directly from the App Store, licensing will not work correctly, even if you signed in to Google with your Bowdoin account.
Additional Help
If you need further assistance, you have several options:
- Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
- Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
- In person: Visit the Tech Hub in Smith Union during business hours.
- Submit a ticket: Request assistance through the Service Catalog.