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- Knowledge Base
- Devices, Printing & Scanning
- Digital Excellence Commitment
Step-by-step setup instructions for Bowdoin students setting up a new MacBook Pro received through the Digital Excellence Commitment (DExC) program. Covers initial setup, app installation, OneDrive configuration, PaperCut printing, and next steps.
- Knowledge Base
- Classrooms, Conference Rooms, & Meeting Spaces
- Classroom Technology
- Wireless Presentation
Explains how to install the Ditto Connect app on an iPad using the Self Service app, noting that Bowdoin-issued iPads usually have it pre-installed, with a step-by-step instructional video. Ditto Connect lets you present wirelessly to a classroom Apple TV. For students, staff, and faculty using an iPad.
- Knowledge Base
- Classrooms, Conference Rooms, & Meeting Spaces
- Classroom Technology
- Wireless Presentation
Explains how to install the Ditto Connect app on a Bowdoin-issued Mac laptop using the Self Service app, with a step-by-step instructional video. Ditto Connect lets you present wirelessly to a classroom Apple TV. For students, staff, and faculty with a Bowdoin-issued Apple laptop.
- Knowledge Base
- Teaching & Learning
- iPads for Learning and Teaching
How Bowdoin students and faculty sign in to Explain Everything Whiteboard on a Bowdoin iPad using their Bowdoin account through Sign in with Google, without creating a separate account. Notes that the app must be installed from Self Service for licensing to work. Applies to Bowdoin iPad users in classes that use the app.
- Knowledge Base
- Teaching & Learning
- Learning and Teaching Tools
- Digital Tools for Notetaking
A reference overview of three digital notetaking tools available at Bowdoin: Notability, Microsoft OneNote, and Apple Notes. Describes what each tool does, its main uses and features, how to install it, and how the three compare. Applies to Bowdoin faculty, staff, and students using iPads, iPhones, and Mac laptops.
- Knowledge Base
- Teaching & Learning
- Learning and Teaching Tools
Instructions for installing the Padlet app from Self Service on a Bowdoin-issued iPad and signing in with a Bowdoin account through single sign-on. Applies to Bowdoin faculty and students using Padlet on an iPad.
- Knowledge Base
- Software, Applications, & AI
- General Software & Tools
Instructions for installing IT-approved software on a Bowdoin-issued Windows 11 device using the Intune Company Portal app. Covers opening Company Portal, finding and installing an application, and checking installation status. Applies to all Bowdoin students, faculty, and staff with a Bowdoin-issued Windows device.
- Knowledge Base
- Software, Applications, & AI
- General Software & Tools
Instructions for installing the Zoom app on a Bowdoin-issued Mac laptop using the Jamf Self Service application. Covers opening Jamf Self Service, searching for Zoom, installing it, and launching the app. Applies to Bowdoin faculty, staff, and students with a Bowdoin-issued Mac.
- Knowledge Base
- Software, Applications, & AI
- General Software & Tools
An overview of the Company Portal app on Bowdoin-issued Windows computers, used to install and remove software and to view and apply operating system and application updates. Covers opening Company Portal, installing an application, and viewing scheduled updates.
- Knowledge Base
- Software, Applications, & AI
- General Software & Tools
A reference list of the software and programs Bowdoin College provides to current students, faculty, and staff, including licensing type and whether each title is available for home use. Covers commonly used general and academic software and how it is accessed.
- Knowledge Base
- Software, Applications, & AI
- Research & Academic Software
Instructions for installing NVivo 14 on a Bowdoin-issued Mac from Self Service, granting it Full Disk Access, and running the NVivo 14 Activation to license it. Applies to Bowdoin faculty, staff, and students using NVivo for coursework or research.
- Knowledge Base
- Software, Applications, & AI
- Research & Academic Software
Overview of the ways to access Wolfram Mathematica at Bowdoin, including logging in to Wolfram's website, using Mathematica Online in a browser, and installing Mathematica on a Bowdoin-issued or personal computer. Applies to current Bowdoin faculty, staff, and students.
- Knowledge Base
- Software, Applications, & AI
- Research & Academic Software
How Bowdoin faculty, staff, and students install ChemDraw 23 on a Bowdoin-issued computer using the Company Portal on Windows or Self Service on macOS, and how to activate it with an activation code on first launch.
- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- MacOS
- Device Management (Jamf & MDM)
Troubleshooting steps for the Jamf Self Service app on a Bowdoin-managed Mac when an application will not install, keeps showing "Reinstall," or appears stuck. Covers reinstalling, quitting Self Service, and restarting the Mac. Applies to Bowdoin students, faculty, and staff on college-managed Macs.
- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- MacOS
- Device Management (Jamf & MDM)
What to do when the Jamf Self Service app is missing or not working on a Bowdoin-issued Mac. Because reinstalling Self Service requires IT assistance, this article directs users to the Tech Hub or Service Desk. Applies to Bowdoin faculty, staff, and students with a Bowdoin-issued Mac.