Questions
- How can I allow a blocked app to run on my Mac?
- Why does macOS block certain apps, and how can I safely override this?
- macOS says it cannot verify that the app is free of malware, but I trust it. How do I run it anyway?
- macOS says the app is from an "unidentified developer." How do I get around that?
- How do I open an app that was not downloaded from the App Store?
Environment
This article applies to anyone using a Mac when an app is blocked because it was not downloaded from the App Store or from an identified developer. This can happen when opening an app you trust that macOS warns about or blocks.
Resolution
Caution: Before bypassing this security block, be sure the app is from a trusted source and free of viruses and spyware. Overriding the block on an unsafe app can compromise your data and your computer.
- Attempt to open the app. If a message says the app is blocked, click Cancel.
- Open System Settings by clicking the Apple menu in the top-left corner of the screen and selecting System Settings.
- Select Privacy & Security.
- Scroll down to the Security section. You will see a message about the blocked app. Click the Open Anyway button next to it.
- Authenticate with Touch ID or your login password if prompted.
- When the confirmation dialog appears, click Open to confirm you want to launch the app.
- The app now opens and should run in the future without being blocked.
Additional Help
If you need further assistance, you have several options:
- Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
- Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
- In person: Visit the Tech Hub in Smith Union during business hours.
- Submit a ticket: Request assistance through the Service Catalog.