Sign in to your Mac and to iCloud and keep your account secure — passwords, the login keychain, Touch ID, Okta single sign-on (SSO), Find My, and allowing trusted apps.
Explains how to open an app that macOS blocks because it was not downloaded from the App Store or from an identified developer. Covers using the Privacy and Security settings to allow a trusted app to run. Applies to anyone using a Mac.
Explains why macOS repeatedly prompts for a keychain password, which usually happens when the account password no longer matches the login keychain password, and points to Apple's instructions for updating the keychain password or creating a new login keychain. Applies to anyone using a Mac.
Resolves the "This Mac can't connect to iCloud because of a problem" message that can appear when signing in with an Apple Account on macOS. The fix is to sign out of the Apple Account, restart the Mac, and sign back in. Applies to anyone using a Mac.
Steps to reset the login password of a Bowdoin Mac user account by starting up from macOS Recovery and using the FileVault recovery key. Intended for use when the standard password-reset steps do not succeed. Applies to Bowdoin-owned Macs with FileVault enabled.
A security guide for protecting a personal Mac, covering enabling automatic updates for macOS and web browsers, installing anti-virus software, turning on the firewall, using strong passwords, and locking the screen. Applies to anyone using a personal Mac.
Instructions for enabling Touch ID fingerprint authentication on a Bowdoin-issued MacBook Pro, including adding one or more fingerprints and choosing what Touch ID can be used for, such as unlocking the Mac, authorizing installs, Apple Pay, autofill, and as a factor for Okta Single Sign-On (SSO). Applies to Bowdoin faculty, staff, and students with a MacBook Pro that has a Touch ID sensor.
Directs users to Apple's official instructions for signing out of iCloud on an iPad, iPhone, Mac, or Apple Watch, which is required before a Bowdoin-issued device is brought in for service or replacement. Applies to Bowdoin students, faculty, and staff.
Explains how to turn off Find My Mac and sign out of iCloud in macOS, which is required before a Mac is repaired, replaced, or transferred to a new owner. Covers turning off Find My Mac from the iCloud settings and fully signing out of the Apple Account. Applies to anyone using a Mac.
Answers common questions about whole disk encryption at Bowdoin, including why it is required, how it protects data, and the technologies involved (TPM, the Apple T2 chip, BitLocker on Windows, and FileVault on macOS). Also covers what happens if a password is forgotten or a drive fails. Applies to Bowdoin faculty and staff with a Bowdoin-managed computer.