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Bowdoin College faculty, staff, and students using a MacBook Pro can enable Touch ID and register up to three fingerprints. Touch ID can then be used for unlocking the Mac, using Touch ID for Okta SSO, accessing settings, and autofill features.

Information on how to install macOS software updates on a Bowdoin-issued computer

This article explains how to reset DNS settings on a Mac by removing any custom DNS server entries from the active network connection using the System Settings or System Preferences panel. Once the custom DNS servers are removed, the Mac will default to using DNS settings provided by the current network, which may resolve connectivity or performance issues.

This article provides troubleshooting steps for macOS users who encounter issues with their printers appearing paused, stuck, or not responding.

Information on how to join the BOWDOIN or eduroam wireless networks from various devices.

The article provides a guide on using the Privileges app in macOS to gain admin access through Terminal, tailored for customers without technical expertise.

Information about the Self Service app for macOS, and iPadOS

The knowledge base article provides a simple guide for users on how to allow blocked apps in macOS, ensuring a smooth experience without technical complexities.

Instructions for students and faculty on how to print in color or black/white on MacOS.

The knowledge base article explains how to save screenshots on macOS directly to a specific folder. It includes a list of relevant questions, outlines when this information applies, and provides simple, step-by-step instructions for setting the desired folder.

This article provides step-by-step instructions on how to take a screenshot on a Mac device. It is intended for people needing quick help with capturing their screen.

Desktop Password Sync replaces the user's local macOS password with their Okta password, resulting in one less password to remember.  The computer password will update to use your new password if you reset your Bowdoin account password.  Desktop Password Sync uses a single sign-on (SSO) extension that is installed on the macOS.

This article describes the setup process for your new or replacement macOS computer. It provides directions for setting up your new computer, restoring your data using Druva InSync (if applicable) and installing self-service software using the Self Service app.

The knowledge base article provides guidance for extending or mirroring a macOS desktop using macOS Sequoia.