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Information on how to upgrade to macOS on a Bowdoin-issued Mac.

Information on connecting Macs to Bowdoin or eduroam Wi-Fi.

The knowledge base article explains how to save screenshots on macOS directly to a specific folder. It includes a list of relevant questions, outlines when this information applies, and provides simple, step-by-step instructions for setting the desired folder.

Instructions for students and faculty on how to print in color or black/white on MacOS.

The article explains built-in ways to quickly hide or tidy desktop items on macOS (Sequoia or newer) and Windows 11 for meetings or screen shares, including hiding all icons, removing system icons, grouping files, moving items into a folder, and on Windows, using the Hidden attribute for individual files or folders. These changes are visual only, do not delete or alter your files, and do not require administrator rights.

Solution to the error "Stopped Filter Failed" when printing a PDF from macOS.

Information on how to troubleshoot Jamf Self Service for macOS

Information on how to install macOS software updates on a Bowdoin-issued computer

The knowledge base article provides a simple guide for users on how to allow blocked apps in macOS, ensuring a smooth experience without technical complexities.

Information about the Self Service app for macOS, and iPadOS

Bowdoin College faculty, staff, and students using a MacBook Pro can enable Touch ID and register up to three fingerprints. Touch ID can then be used for unlocking the Mac, using Touch ID for Okta SSO, accessing settings, and autofill features.

This article provides troubleshooting steps for macOS users who encounter issues with their printers appearing paused, stuck, or not responding.

This article explains how to reset DNS settings on a Mac by removing any custom DNS server entries from the active network connection using the System Settings or System Preferences panel. Once the custom DNS servers are removed, the Mac will default to using DNS settings provided by the current network, which may resolve connectivity or performance issues.

Information on how to install and use Homebrew for macOS