Search122 Results
- Knowledge Base
- Special Computer Environments
- Virtual Workstations
- Azure Windows Virtual Desktops
Instructions for setting up and connecting to a Bowdoin Azure Virtual Desktop using the Windows App on macOS, iPad, and Windows 11, or through a web browser. Covers first-time workspace setup for all supported platforms.
- Knowledge Base
- File Management & Storage
Instructions for connecting to a Bowdoin network file location on the Microwave file server from a Windows 11 or macOS computer while on campus. Covers browsing to a shared folder in Windows, mapping a network location to a drive letter in Windows, and mounting a server address in the macOS Finder.
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
- Outlook
This article explains how to turn off emoji reactions for an individual email before sending it in Outlook. It covers the steps for new Outlook for Windows, Outlook on the web, and new Outlook for Mac.
- Knowledge Base
- Information & Data Security
- Okta & Okta Verify
Sign in to Bowdoin services with Touch ID, Windows Hello, or your device PIN instead of a push notification or code.
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
- OneDrive
Explains how someone leaving Bowdoin can download every OneDrive file to a Mac, unlink the Bowdoin OneDrive account, and move the files into a local folder so they keep access after their account is deactivated. Applies to graduating students and departing faculty and staff using the OneDrive app on macOS.
- Knowledge Base
- Devices, Printing & Scanning
- Computer Allocation Process (CAP)
Describes the standard computer hardware, software, and peripherals provided to Bowdoin faculty and staff through the Computer Allocation Program (CAP). Covers current device specifications, what is included in a standard setup, and the process for requesting items above $5,000. Annual review required — hardware specs must be updated each fiscal year
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
- Microsoft Teams
Explains how to download and install the Microsoft Teams desktop app on a personal or home computer running macOS or Windows 11. Applies to Bowdoin faculty, staff, and students installing Teams on a computer that is not Bowdoin-issued.
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
- Microsoft Teams
Explains how to install the Microsoft Teams desktop app on a Bowdoin-issued computer, using Self Service on macOS or verifying the automatic installation on Windows. Teams is delivered to Bowdoin-issued computers automatically or through managed software tools. Installing Teams on a personal computer is covered in a separate article.
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
- Microsoft Teams
Whether to add a shortcut or sync when you want Microsoft Teams channel files and shared folders to appear in File Explorer or Finder. Compares the two options, explains which one follows you between computers and which is tied to a single machine, and covers switching from one to the other.
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
- Microsoft Teams
How to move files into a Microsoft Teams channel safely, whether they are coming from OneDrive, from Microwave, or from your own computer. Explains which method keeps a file's version history, why to copy and verify before deleting the originals, and what to check before moving a folder. Applies to Bowdoin students, faculty, and staff.
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
- OneDrive
Instructions for installing and configuring the OneDrive sync client on Windows and macOS so that files sync between a computer and OneDrive online. Covers checking whether the client is already installed, downloading it if needed, signing in with a Bowdoin account, choosing the sync location, and locating the synced folder.
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
- OneDrive
Explains common reasons a file or folder will not sync to Microsoft OneDrive, focusing on restricted characters and invalid file or folder names. Helps identify and rename items so they sync correctly. Applies to anyone using the OneDrive sync client on macOS or Windows with a Bowdoin account.
- Knowledge Base
- Software, Applications, & AI
- General Software & Tools
- Web Browsers
This article explains how iCloud Private Relay can cause Wi-Fi connection problems, blocked access to certain resources, or VPN conflicts on a Mac, and walks through turning it off for a single network or everywhere. It is intended for anyone using a Bowdoin-issued Mac who is signed into an Apple ID with iCloud Private Relay enabled.
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
- OneDrive
Explains why some files or folders will not upload to OneDrive through the web or sync with the OneDrive sync client, focusing on the two most common causes on a Mac: unsupported characters in a file or folder name and a file or folder path that is too long. Applies to Bowdoin students, faculty, and staff using OneDrive on macOS or Windows.
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
- OneDrive
Describes the two most common ways to add documents to OneDrive: uploading through a web browser and using the OneDrive sync client on a Mac or Windows computer. Covers upload size limits, installing the sync client, folder backup, and file sync limitations. Applies to Bowdoin students, faculty, and staff with a Bowdoin account.