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- Knowledge Base
- Chat, Communication, & Collaboration
- Digital Signage
Step-by-step instructions for creating and exporting full-screen signage images from PowerPoint at 1080p or 4K, in landscape or portrait, for upload to Carousel. Uses a slide-size method that produces exact pixel dimensions on both macOS and Windows, and explains the differences between the two versions of PowerPoint.
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
Explains how to fix Microsoft 365 (Office) apps such as Outlook, Word, Excel, PowerPoint, or OneNote that will not open on a Bowdoin-issued Mac, often after an update. The fix is to reinstall Microsoft Office 365 from Self Service, which does not delete any of your data.
- Knowledge Base
- Devices, Printing & Scanning
- Digital Excellence Commitment
Step-by-step setup instructions for Bowdoin students setting up a new MacBook Pro received through the Digital Excellence Commitment (DExC) program. Covers initial setup, app installation, OneDrive configuration, PaperCut printing, and next steps.
- Knowledge Base
- Special Computer Environments
- Virtual Workstations
- Azure Windows Virtual Desktops
Instructions for setting up and connecting to a Bowdoin Azure Virtual Desktop using the Windows App on macOS, iPad, and Windows 11, or through a web browser. Covers first-time workspace setup for all supported platforms.
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
- Outlook
This article explains how to switch between Classic (Legacy) Outlook and New Outlook on both Windows and macOS. It covers how to toggle between the two versions and what to expect when switching. This applies to Bowdoin-issued Windows 11 and macOS devices running Microsoft Outlook.
- Knowledge Base
- Internet & Networking
- Connecting to Campus Wi-Fi
Step-by-step instructions for connecting a Mac running macOS Sequoia or Tahoe to the eduroam or BOWDOIN campus wireless networks at Bowdoin College.
- Knowledge Base
- Devices, Printing & Scanning
- Computer Allocation Process (CAP)
Step-by-step guide for setting up a new Bowdoin macOS computer received through the CAP program. Covers confirming data backup, running Apple Setup Assistant, restoring data via Druva inSync, installing apps from Self Service, configuring core apps, connecting peripherals, and scheduling a follow-up with IT.
- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- MacOS
Information about the Self Service app for macOS, and iPadOS
- Knowledge Base
- Software, Applications, & AI
- General Software & Tools
Instructions for installing LM Studio on a Bowdoin-issued or personal Mac and using it to download and run AI language models locally, without sending data to external servers. Covers installation via Jamf Self Service, downloading a model, starting a chat, and keeping LM Studio up to date.
- Knowledge Base
- Devices, Printing & Scanning
- Computer Allocation Process (CAP)
Describes the standard computer hardware, software, and peripherals provided to Bowdoin faculty and staff through the Computer Allocation Program (CAP). Covers current device specifications, what is included in a standard setup, and the process for requesting items above $5,000. Annual review required — hardware specs must be updated each fiscal year
- Knowledge Base
- Teaching & Learning
- iPads for Learning and Teaching
How to establish the USB trust connection between an iPad and a Mac so you can share the iPad's screen in a Zoom meeting using the cable option.
- Knowledge Base
- Chat, Communication, & Collaboration
- Zoom
- Features & Tools
How to grant Zoom screen recording permission on a Bowdoin Mac so that screen sharing works in meetings — including how to handle the Privileges app if administrator access is needed.
- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams Calling
- Getting Started with Teams Calling
How to enable macOS Location Services for Microsoft Teams so that E911 can identify your exact campus location in an emergency.
- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams Calling
- Getting Started with Teams Calling
How to change the default calling app on a Mac from FaceTime to Microsoft Teams so that phone number links open in Teams instead of FaceTime.
- Knowledge Base
- Accounts, Passwords, IDs & Access
- Apple Accounts
Instructions for Bowdoin international students who need to create a US-based Apple Account in order to access apps distributed through the US Apple App Store, including Bowdoin-provided apps for their iPad and MacBook Pro.