Questions
- Where can I find the Bowdoin IT website?
- What is the URL for Bowdoin's Support Site?
- How do I access technology help at Bowdoin College?
- Is there a central place for IT resources and support at Bowdoin?
- How do I submit an IT support ticket, and how do I check its status?
- Where do I search for help articles about Bowdoin technology?
- Who can use the Bowdoin Support Site?
- How do I get urgent technology help?
Environment
This article applies to anyone looking for information or assistance with technology services at Bowdoin College — students, faculty, and staff who need to locate IT resources, request help, or access technology information. The sites below are accessible from any device with an internet connection, on campus or remotely.
Resolution
Bowdoin IT website
For general information about technology services, departments, and resources at Bowdoin, open your web browser and go to bowdoin.edu/it.
Bowdoin Support Site
- Go to support.bowdoin.edu. From here you can search help articles, submit a support ticket, and track the status of your requests.
- Sign in with your Bowdoin username and password if prompted. Signing in lets you see all relevant articles and services and links your requests to your Bowdoin account.
- Use the navigation on the site to find technology resources, submit help requests, or get troubleshooting guidance.
Need urgent help? Contact the IT Service Desk directly (see Additional Help below) rather than waiting on a ticket.
Additional Help
If you need further assistance, you have several options:
- Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
- Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
- In person: Visit the Tech Hub in Smith Union during business hours.
- Submit a ticket: Request assistance through the Service Catalog.
Additional Resources