How to Recover a Deleted Zoom Cloud Recording from Trash

Questions

  • How do I recover a deleted Zoom cloud recording?
  • How do I restore a Zoom recording I accidentally deleted?
  • Where do deleted Zoom cloud recordings go?
  • How do I find a deleted recording in Zoom?
  • Can I get back a Zoom recording I deleted?
  • How do I access the Zoom recording trash?
  • My Zoom recording is missing — how do I find it?
  • How do I recover multiple deleted Zoom recordings at once?

Environment

This article applies to all Bowdoin College faculty, staff, and students with a Bowdoin Zoom account who use Zoom cloud recording. Steps are performed in the Zoom web portal using any modern web browser on any supported device.

  • Who: All Bowdoin Zoom account holders (faculty, staff, students)
  • What: Zoom cloud recordings deleted from the Recordings and Transcripts page
  • Not in scope: Local Zoom recordings saved to your computer are not stored in Zoom's cloud and cannot be recovered through this process. If you need help with local recording recovery, contact the Service Desk.

Resolution

Important: Deleted cloud recordings are only kept in the Zoom trash for a limited time before they are permanently deleted. Recover your recording as soon as possible after deletion.
  1. Open a web browser and go to bowdoin.zoom.us, then sign in with your Bowdoin credentials.
  2. In the left navigation menu, click Recordings and Transcripts.
  3. Click the Trash tab near the top of the page to view any cloud recordings that have been deleted.
    Note: If the Trash tab is not visible, the trash feature may be disabled on your account. Contact the Bowdoin Service Desk or your Zoom administrator to request that the Enable Trash for Recording and Transcript setting be turned on.
  4. To find a specific recording, type the meeting ID number into the Search by meeting number field and click Search. Alternatively, scroll through the list to locate the recording manually.
  5. To recover a single recording, click Recover on the right side of the recording topic you want to restore.
  6. To recover multiple recordings at the same time, select the checkbox next to each recording topic you want to restore, then click Recover.
  7. When prompted, click Recover again to confirm your selection.
Done: Your recovered recording will now appear on the main Recordings and Transcripts page and will be accessible to you and anyone you previously shared it with.

Additional Help

If you need further assistance, you have several options:

  • Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
  • Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
  • In person: Visit the Tech Hub in Smith Union during business hours.
  • Submit a ticket: Request assistance through the Service Catalog.

Additional Resources

 

 

AI-assisted content: This article was created with AI. It was verified and edited by a human.
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