Questions
- How is my Claude work backed up to the cloud at Bowdoin?
- Does my Documents folder sync to OneDrive automatically?
- What is OneDrive folder backup, or Known Folder Move?
- How do I confirm my Claude folder is backing up to OneDrive?
- How do I turn on folder backup if it is off?
- Can Claude on the web reach my OneDrive files?
- Will my Claude work be safe if my laptop is lost or breaks?
- Can I get to my Claude files from another computer?
Environment
This article explains how your Claude working folder is backed up to OneDrive at Bowdoin, and how to confirm it.
- Who: Bowdoin community members using Claude Cowork or Claude Code with a local folder.
- What: OneDrive folder backup (Known Folder Move) on a current version of macOS or Windows 11, signed in with a Bowdoin account.
- Not in scope: Reaching these files from Claude on the web (see the note below).
Resolution
What this gives you, and what it does not. Because your Documents folder is backed up to OneDrive, your Claude work is protected in the cloud and available on your other devices. It does not let Claude on the web open those files. Claude reaches local files only through the Claude Desktop app (Cowork) or by running locally (Claude Code), and it works with the copy synced onto your computer, not the cloud copy directly.
At Bowdoin, your Documents folder already syncs to OneDrive
Bowdoin turns on OneDrive folder backup, also called Known Folder Move, on most managed computers. Folder backup redirects your Documents folder (and usually your Desktop) into OneDrive, so everything saved there syncs to the cloud automatically. If you follow the recommended layout and keep your Claude Projects folder in Documents, your Claude work is already backing up to OneDrive. You do not need to create a separate folder inside the OneDrive folder or move anything by hand. For the recommended layout, see Organize Your Folders for Claude: Best Practices in the Related Articles section.
What folder backup gives you
- Automatic backup: If your laptop is lost, stolen, or breaks, your Claude work is safe in the cloud.
- Version history: OneDrive keeps previous versions of files, so you can roll back an unwanted change.
- Access from your devices: Open the same files on another computer where you are signed in to OneDrive, or from OneDrive on the web.
Confirm your Claude folder is backing up
On Windows 11
- Select the OneDrive cloud icon in the system tray (bottom-right), then the gear icon, then Settings.
- Go to Sync and back up, then Manage backup.
- Confirm Documents shows as backed up. If it is off, turn it on and select Save changes.
On a Mac
- Select the OneDrive cloud icon in the menu bar (top-right), then the gear icon, then Preferences.
- Open the Backup section and select Manage Backup.
- Confirm Documents is backed up. If it is off, turn it on.
Note: For detailed folder-backup steps and screenshots, see Turn On Microsoft OneDrive Folder Backup in the Related Articles section. If folder backup is turned off and you cannot turn it on, contact the Service Desk.
Keep files available on your computer
OneDrive can keep some files online-only to save space, but Claude works best when its files are actually present on your computer.
- Right-click your
Claude Projects folder and choose Always keep on this device so the files are downloaded and ready.
- A green check means the file is on your computer; a cloud icon means it is online-only.
Confirm it is syncing
- Save or create a test file in
Documents/Claude Projects.
- Watch for the green check mark to appear, or open OneDrive on the web and confirm the file shows up there.
Reminder: Viewing files in OneDrive on the web is not the same as Claude using them. Claude still needs the Claude Desktop app open, for Cowork, or to be run locally, for Claude Code, to work with the synced copy on your computer. For handling of restricted or confidential data, see Data privacy on your Bowdoin-managed Claude account in the Related Articles section.
Additional Help
If you need further assistance, you have several options:
- Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
- Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
- In person: Visit the Tech Hub in Smith Union during business hours.
- Submit a ticket: Request assistance through the Service Catalog.
Additional Resources
AI-assisted content: This article was drafted with the assistance of an AI writing tool and reviewed by Bowdoin IT staff for accuracy.