Issue/Question
- What type of headset can I use with Teams on my computer?
- What type of headset can I use with my Teams phone?
- Can I use a headset with a Teams Phone?
- Is IT providing headsets for Teams Calling?
Environment
Microsoft Teams supports a variety of headsets that can be used with a Teams app on a computer or a Teams phone. While general headsets available at most retailers will work fine, there are recommended headsets known to fully support Microsoft Teams Calling.
This article contains links for supported headsets available directly from W.B. Mason. IT is not providing headsets for Teams Calling however each department can order their own via their W.B. Mason account holder.
Recommended Headsets
Over the head, single-ear with microphone, available in both USB-C and USB-A options.
Over the head, double-ear with microphone, available in both USB-C and USB-A options.
Wireless headsets. Some will connect via Bluetooth and others will connect using a USB adapter.
| Make/Model |
Product Link |
Interface Type |
| Poly Voyager Focus Wireless Bluetooth Headset 4320 UC |
Link to headset |
Wireless through the use of a USB-A* adapter |
| Poly Voyager Focus Wireless Bluetooth Headset 4310 UC |
Link to headset |
Wireless through the use of a USB-A* adapter |
| Poly Voyager Focus Wireless Bluetooth Headset 2 UC |
Link to headset |
Wireless through the use of a USB-A* adapter |
| |
|
|
* Pay attention to the interface type. All physical phones have a USB-C connection. All newer Macs (4 years old or newer) and most newer PCs can use USB-C type connectors. Older computers will be USB-A capable. If you are unsure of what type of connection you need, please contact the Service Desk before placing any orders.
Please note: The headsets listed on this page are supported options available through W.B. Mason. Because headsets are the responsibility of each department, be sure to verify with any budget managers before making purchases.
Other Options
Other headsets with microphone capabilities may also work with Teams Calling. Most headsets that are compatible with either an iPhone, iPad or computer will still work with Microsoft Teams however they are not supported by IT.
Some options include
- Apple AirPod / AirPod Pro / AirPod Max
- Beats Headphones
- Jabra Earbuds
- Bose Headphones with Microphone
- Many more
If you need further assistance, please contact the Bowdoin College Service Desk