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Answers to frequently asked questions about Microsoft Teams Calling at Bowdoin — devices, phone numbers, voicemail, headsets, shared lines, and more.

How to configure Quiet Hours and Quiet Days in the Teams mobile app to automatically stop call and message notifications during evenings, weekends, or personal time.

How to resolve common Teams Calling setup and connection problems — including a missing dial pad, "not set up for calls" errors, calls going straight to voicemail, desk phone sign-in failures, and Teams showing no calling features.

How to block a phone number or Teams contact in Microsoft Teams Calling, how to report suspected spam calls, and how to manage your list of blocked contacts.

How to make and receive Teams Calling phone calls from a web browser at teams.microsoft.com — including browser requirements, enabling microphone access, and known limitations compared to the desktop app.

How to enable Windows location services for Microsoft Teams so that E911 can identify your campus location accurately in an emergency.

How to enable macOS Location Services for Microsoft Teams so that E911 can identify your exact campus location in an emergency.

How Bowdoin's Teams Calling system routes 911 calls, how your location is identified on campus and off-campus, and what to do in an emergency.

How to diagnose and resolve common audio and call quality problems in Microsoft Teams Calling — including no audio, echo, one-way audio, choppy or robotic sound, background noise, and dropped calls.

Step-by-step guide for setting up a Poly Teams desk phone for the first time at Bowdoin — including physical connections, initial configuration, and signing in with your Microsoft 365 account.

Supported headset models for Microsoft Teams Calling at Bowdoin, with purchase links through W.B. Mason, plus guidance on USB connector types and unsupported alternatives that still work.

How to change the voicemail greeting on a department or shared Teams Calling line — either by managing it yourself in Teams (if you have call queue access) or by submitting a request to IT.

How to add or remove members from a Teams Calling call group (shared line) using Outlook on the web, and how to set members as owners.

How to enable the lock feature on a Poly Teams desk phone — including configuring the PIN, setting the phone lock timeout, and configuring the screen saver so the lock activates automatically.

How to sign out of your Microsoft Teams account on a Poly Teams desk phone, so the device can be reassigned or used by another person.