Microsoft Teams Calling

Bowdoin's phone system through Teams — make calls, manage voicemail, configure physical phones and headsets, and set up call forwarding.

Categories (6)

Getting Started with Teams Calling

Set up your Teams phone number, configure your calling environment, and learn the basics of Bowdoin's Teams Calling phone system.
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Making & Managing Calls

Place, receive, hold, transfer, and forward calls in Microsoft Teams. Includes speed dial, call parking, availability settings, and quiet hours.
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Voicemail

Listen to and manage your voicemail in Microsoft Teams, record your personal greeting, and access voicemail for a department or shared line.
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Phones & Headsets

Set up and manage Teams-compatible desk phones and headsets, including first-time configuration, phone lock, signing out, and supported headset models.
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Call Queues & Shared Lines

Manage shared phone lines, call queues, and auto attendants for departments — including call group membership and department voicemail.
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Troubleshooting Teams Calling

Diagnose and resolve common issues with Microsoft Teams Calling — including audio quality problems, echo, dropped calls, missing dial pad, and sign-in errors.
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