Unable to set up Google Home or Google Home Mini

Problem

Unable to setup and configure a Google Home or Google Home Mini on Bowdoin's wireless network.

Solution

The Google Home or Google Home Mini are unable to be used on campus. The Google devices are not able to join a WPA2-Enterprise network according to Google's setup instructions.

The Bowdoin wireless network is a WPA2-Enterprise network, therefore the Google devices are unable to connect. They are also unable to connect to the BOWDOIN-LEGACY network because the mobile device in use and the Google device must be on the same network. "The compatible mobile device or tablet must support a 5GHz connection to set up Google Home on a 5GHz connection." The BOWDOIN-LEGACY network runs at 2.4 GHz while the BOWDOIN network will run at 5 GHz.

Details

Article ID: 48140
Created
Fri 2/9/18 9:00 AM
Modified
Fri 3/6/20 11:30 AM