How to install or delete a Bowdoin printer

Summary

How to install or delete campus printers on a Bowdoin-issued Mac or Windows 11 computer using the Print Deploy application. Covers printers that are installed automatically, how to manually add additional printers, and how to remove printers that are no longer needed. Requires being on campus or connected to the Bowdoin VPN.

Body

Questions

  • How do I install a PaperCut printer on my Bowdoin computer?
  • How do I add a Bowdoin printer to my Mac or Windows 11 computer?
  • Where do I find the Print Deploy app?
  • How do I use Print Deploy to install a printer?
  • How do I delete a printer I no longer need?
  • Why can’t I see the list of available printers?
  • Why is the delete (trash) icon crossed out on one of my printers?
  • Which printer should I install first?
  • Do I need to be on campus to install a printer?

Environment

This article applies to:

  • Bowdoin faculty, staff, and students
  • Bowdoin-issued MacBook Pro computers (macOS Sequoia 15.x or Tahoe 26.x) and Bowdoin-issued Windows 11 computers
  • The Print Deploy application, which is pre-installed on all Bowdoin-issued computers

To install a printer at the operating-system level on a computer that isn’t managed by Bowdoin, or to remove a printer through macOS System Settings or Windows Settings, see Remove a printer from Mac OS or Windows in the Related Articles section. For an overview of what Print Deploy is and how it differs from the PaperCut Client, see PaperCut Print Deploy in the same section.

Important: Printers can only be installed while you are on campus or connected to the Bowdoin VPN. Print Deploy needs to reach the PaperCut server to see the list of available printers.

Resolution

Tap or click a section below to jump directly to it:

Automated printer installation Manually install a printer Delete a printer

Automated printer installation

Some printers are installed automatically based on your department, group membership, or building. These are typically printers intended for broad use by large groups on campus.

  • Auto-installed printers appear in the My Printers view in Print Deploy alongside any printers you’ve installed yourself.
  • You can recognize an auto-installed printer because the delete (trash can) icon next to it is crossed out. Auto-installed printers cannot be removed by the user.
  • Print Deploy checks in with the server periodically and updates itself automatically. You do not need to update Print Deploy manually.

If you want to force an update right now — for example, to pick up a newly assigned printer:

  1. Click the Print Deploy icon in the menu bar (macOS) or system tray (Windows).

    Print Deploy icon in the macOS menu bar.

  2. Choose Refresh my printers now.

Print Deploy will contact the server and install, update, or remove assigned printers as needed.

Back to top

Manually install a printer

Follow these steps to install a printer that isn’t auto-assigned to you.

1. Open and sign in to Print Deploy

  1. Find the Print Deploy icon:
    • macOS: in the menu bar at the top of the screen
    • Windows 11: in the system tray at the bottom-right of the screen, near the clock. You may need to click the up-arrow icon to show hidden icons.
  2. Click the icon and choose View my printers.
  3. If prompted, sign in with your Bowdoin username and password, then click Sign in and add printers.

    Print Deploy sign-in window with fields for username and password.

  4. Optional: select Don’t show me this again to save your credentials on this computer.

2. Select and install a printer

Install Find-Me-Print first. The recommended first printer to install is the campus-wide Find-Me-Print queue. On macOS it appears as Find_Me_Print. On Windows 11 it appears as Find-Me-Print[Bowdoin](Mobility). Once installed, Find-Me-Print lets you print from any campus printer without having to pick a specific one in advance.
  1. In the Print Deploy window, select Add printers on the left.
  2. Find the printer you want by scrolling the list or using the search box.
  3. Click Install next to the printer name.

    Print Deploy Add Printer screen with the Add Printer section and the Install button highlighted.

  4. Wait a few seconds for the installation to complete. The printer is now available in all of your applications’ print dialogs.

You can open Print Deploy and install additional printers at any time.

Windows users: Some printers, including Find-Me-Print[Bowdoin](Mobility), ask you to sign in again using your full Bowdoin email address (not just your username) and password.

Watch: install a printer on macOS

Watch: install a printer on Windows

Back to top

Delete a printer

You can remove any printer you installed yourself through Print Deploy. Auto-installed printers cannot be removed — their trash-can icon will be crossed out.

  1. Open the Print Deploy application from the menu bar or system tray.
  2. Select My Printers on the left.
  3. Find the printer you want to remove.
  4. Click the trash-can icon next to the printer name.

    Print Deploy window showing the My Printers view with the delete (trash can) icon highlighted next to a printer.

Watch: delete a printer on Windows

Back to top

Additional Help

If you need further assistance, you have several options:

  • Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
  • Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
  • In person: Visit the Tech Hub in Smith Union during business hours.
  • Submit a ticket: Request assistance through the Service Catalog.

Additional Resources

Details

Details

Article ID: 146976
Created
Tue 7/19/22 4:24 PM
Modified
Fri 4/24/26 10:30 AM

Related Articles

Related Articles (10)

How to install PaperCut software on a Bowdoin computer
How to reinstall the PaperCut Client and Print Deploy applications on a Bowdoin-issued Mac or Windows 11 computer when they are missing or not working. Use the Self Service app (macOS) or Company Portal (Windows 11) to reinstall. Requires a Bowdoin username and password and a connection to the Bowdoin network or VPN.
How to remove a printer from Mac OS or Windows operating system
How to remove a printer from a Bowdoin-issued Mac or Windows 11 computer through the operating system's printer settings. Covers removing printers via System Settings on macOS Sequoia and Tahoe, and via Settings on Windows 11. For removing PaperCut-managed printers installed through Print Deploy, see the related article.
Off-campus and VPN printing
How to print to a Bowdoin campus printer from off campus using the Bowdoin VPN. Covers connecting to the VPN, sending a print job, and releasing it through the PaperCut web portal when you return to campus or release remotely. Applies to all Bowdoin students, faculty, and staff on Bowdoin-issued computers.
Order Toner for a Department Printer
How to order replacement toner for a Ricoh or other department printer at Bowdoin through the Copy and Print Center website. Toner for department printers is the responsibility of each department and is ordered separately from PaperCut print credits.
PaperCut Print Deploy
Explains what PaperCut Print Deploy is and how it manages campus printer installations on Bowdoin-issued Macs and Windows 11 computers. Covers how to find the application, why some printers may not appear in the list, and how Print Deploy differs from the PaperCut Client.
PaperCut Print Troubleshooting
Troubleshooting the PaperCut print workflow on a Bowdoin-issued Mac, iPad, or Windows 11 computer. Covers jobs that won't print, jobs stuck in the queue, releasing from the web portal, balance or quota errors, blank pages, and unresponsive release stations. For PaperCut Client software problems, see PaperCut Client Troubleshooting.
Printers available for student printing
Reference list of printers available to Bowdoin students on campus, including building locations, PaperCut printer names, and printer types (black and white, color, or multi-function). Explains the difference between Find-Me-Print and individual printer queues, and notes which printers support scanning and copying.
Printing to a PaperCut printer
The end-to-end workflow for printing to a campus PaperCut printer from a Bowdoin-issued Mac or Windows 11 computer. Covers signing in to PaperCut, sending a job, and releasing it at the printer. Links to other articles for installing printers, charging a department, and troubleshooting.
Resetting the printing system in macOS
How to reset the macOS printing system on a Bowdoin-issued Mac running Sequoia or Tahoe. Resetting the printing system clears all installed printers and returns the system to factory defaults, and is used as a last-resort fix for stubborn printing problems. Administrator access is required.
Setting a default printer
Instructions for setting a default printer on a Mac running macOS Sequoia or Tahoe, and on Windows 11. Also covers how to stop the OS from automatically switching your default printer. Applies to all Bowdoin students, faculty, and staff.

Related Services / Offerings

Related Services / Offerings (2)

Request a Printer Move
Request IT reconfiguration after relocating a campus network printer. Requires a Facilities work order for the physical move and a confirmed network port at the new location. Faculty and staff only.
Request Printer Retirement
Permanently remove a department printer from service. IT will remove it from PaperCut and the network; physical disposal is coordinated with Facilities. Faculty and staff only.