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- Knowledge Base
- Software, Applications, & AI
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- Software & Updates
Explains how iCloud Sync keeps Notability notes up to date across a person's Apple devices, how to enable or disable iCloud Syncing, and what happens to local copies when it is turned off. Notes that iCloud Sync is a two-way sync and that notes deleted from iCloud cannot be recovered. Applies to Notability users with an Apple ID and iCloud enabled on at least two devices.
- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- MacOS
- Accounts, Login & Security
Directs users to Apple's official instructions for signing out of iCloud on an iPad, iPhone, Mac, or Apple Watch, which is required before a Bowdoin-issued device is brought in for service or replacement. Applies to Bowdoin students, faculty, and staff.
- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- MacOS
- Accounts, Login & Security
Resolves the "This Mac can't connect to iCloud because of a problem" message that can appear when signing in with an Apple Account on macOS. The fix is to sign out of the Apple Account, restart the Mac, and sign back in. Applies to anyone using a Mac.
- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- MacOS
- Accounts, Login & Security
Explains how to turn off Find My Mac and sign out of iCloud in macOS, which is required before a Mac is repaired, replaced, or transferred to a new owner. Covers turning off Find My Mac from the iCloud settings and fully signing out of the Apple Account. Applies to anyone using a Mac.
- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- iPadOS / iOS
Recovery steps for getting Notability notes back after the app has been deleted, on macOS or iPadOS. Covers turning on Notability iCloud sync to download synced notes, restoring from a Notability Third-Party Backup, and checking whether notes are included in a full iCloud device backup. Applies to anyone who has used Notability at Bowdoin.
- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
- iPad
- Getting Started with Your iPad
Steps for new Bowdoin students to create a US Apple Account, sign in to iCloud on their Bowdoin-issued iPad, and download an app from the App Store to confirm the setup is working.
- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- MacOS
Instructions for enabling Find My on a Bowdoin-issued MacBook and iPad mini. Find My allows users to locate, lock, or erase their devices remotely if they are lost or stolen. Covers both macOS Sequoia and current iPadOS.
- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
- iPad
- Backing Up and Restoring Your iPad
How to back up and restore a Bowdoin-issued iPad using iCloud. Covers enabling automatic iCloud backup, running a manual backup, checking backup status, and restoring from an iCloud backup during device setup.
- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
- iPad
- Using Your iPad
How to check and manage storage space on a Bowdoin-issued iPad. Covers checking how much storage is used and what is using it, freeing up space by offloading or deleting apps, managing photos and videos, and clearing browser and app caches.