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Explains how to approve the Mobile Device Management (MDM) profile that completes enrollment of a Bowdoin-issued Mac into the Jamf management solution. Covers opening the device management settings and approving the MDM profile. Applies to Bowdoin-issued Macs.

Overview of the Jamf Self Service app on Bowdoin-owned Macs and iPads, including where to find it, how to install licensed and free software without administrator access, and how software availability varies by device role and signed-in user. Applies only to Bowdoin-owned and Bowdoin-managed Apple devices.

Frequently asked questions for Bowdoin students about the Digital Excellence Commitment (DExC) program, including what technology is provided, warranty coverage, device ownership, Apple ID requirements, and Bowdoin's use of Mobile Device Management (MDM).

Step-by-step instructions for setting up a Bowdoin-issued iPad for the first time. Covers unboxing, connecting to Wi-Fi, the Remote Management screen, signing in with a Bowdoin account, and optional first steps like setting up iCloud and Face ID. Applies to all Bowdoin students, faculty, and staff.

Explains how Bowdoin IT uses Jamf Mobile Device Management (MDM) to manage college-issued iPads and Macs, including what settings IT controls, what information IT can see, and what personal data IT cannot access. Applies to all Bowdoin-issued Apple devices.

Troubleshooting steps for errors encountered during initial iPad setup, including the Remote Management profile error and the Activation Lock screen. Applies to Bowdoin students and faculty setting up a college-issued iPad for the first time.

Some Bowdoin-issued iPads did not get enrolled correctly into the Jamf MDM service. This article walks through the steps needed to repair that issue.

Step-by-step guide for setting up a Bowdoin-issued Mac running macOS Sequoia or Tahoe for the first time, outside of the CAP process. Covers running Setup Assistant, enrolling in Bowdoin Remote Management (MDM), installing apps from Self Service, and launching frequently used applications.