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Troubleshoot Teams Calling Sign-In and Connection Issues
How to resolve common Teams Calling setup and connection problems — including a missing dial pad, "not set up for calls" errors, calls going straight to voicemail, desk phone sign-in failures, and Teams showing no calling features.
Using Okta Verify for Multi-Factor Authentication (MFA)
Explains how to use Okta Verify to complete multi-factor authentication (MFA) when signing in to Bowdoin services. Covers both the push notification method and the one-time passcode method on iOS and Android devices.
Troubleshoot Access Issues When You Can’t Open Bowdoin Web Pages After Signing In
Troubleshooting steps for Bowdoin students, faculty, and staff who are signed in to their Bowdoin account but still cannot access specific web pages or services — covering permissions, browser issues, cached credentials, and account status.
Adding biometric (Touch ID) security access for your Bowdoin account to be used as a factor
How to add Touch ID, Face ID, or Windows Hello as a biometric authentication factor in Okta for faster and more secure sign-in to Bowdoin services. Covers device setup, Okta configuration, and using the biometric factor in a web browser.