Sign In and Start Backing Up with Druva inSync

Questions

  • How do I start backing up my computer with Druva inSync?
  • How do I activate Druva inSync backup?
  • How do I sign in to Druva inSync with my Bowdoin account?
  • How do I install the Druva inSync client?
  • How do I add my computer as a new device in inSync?
  • How long does the first Druva inSync backup take?

Environment

This article applies to Bowdoin faculty and staff activating Druva inSync backup on a Bowdoin-issued computer. The steps work for both the macOS (Sequoia or Tahoe) and Windows 11 versions of inSync.

Note: Druva inSync will not back up files synced to OneDrive, since they are already backed up to the cloud. Bowdoin recommends using OneDrive as your primary data storage location. See OneDrive for Work and School in the Related Articles section for more information about OneDrive and setting up the OneDrive sync client.

Resolution

  1. If Druva inSync is not on your computer, install the Druva inSync client using Self Service on macOS or Company Portal on Windows. See the Related Articles section.
  2. After Druva inSync is installed, launch the Druva inSync app. The Activate Backup window appears.
  3. Select inSync Cloud from the Backup Cloud drop-down box.
  4. Enter your full Bowdoin email address in the Email field. You will be directed to Bowdoin's Okta single sign-on, where you can enter your Bowdoin credentials.
  5. After entering your credentials, you may be asked to allow Druva to open the inSync Client Application. Click Open Link and you will be directed back to the inSync Configure window.
    Note: On a Mac you may be asked to open System Settings to allow access. See Grant Yourself Administrator Access with Privileges in the Related Articles section to grant yourself administrator access to unlock the padlock in System Settings.
  6. Click Add as New Device.
  7. The backup will initialize and begin.
  8. The Druva inSync window can be closed, and the backup will continue in the background both on campus and off campus.
  9. The initial backup may take several days depending on Internet speeds and data size. The backup will resume on the next login after a reboot.

Additional Help

If you need further assistance, you have several options:

  • Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
  • Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
  • In person: Visit the Tech Hub in Smith Union during business hours.
  • Submit a ticket: Request assistance through the Service Catalog.
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Related Articles (7)

Get Started with OneDrive (for Work or School)
An overview of OneDrive (for Work or School), the Microsoft 365 cloud storage service available to all current Bowdoin faculty, staff, and students. Explains how much storage is included, how files can be synced and shared, how data is protected, and the main advantages of using OneDrive.
Install Software and Updates Using Company Portal on Windows
An overview of the Company Portal app on Bowdoin-issued Windows computers, used to install and remove software and to view and apply operating system and application updates. Covers opening Company Portal, installing an application, and viewing scheduled updates.
Install Software with Self Service on macOS and iPadOS
Overview of the Jamf Self Service app on Bowdoin-owned Macs and iPads, including where to find it, how to install licensed and free software without administrator access, and how software availability varies by device role and signed-in user. Applies only to Bowdoin-owned and Bowdoin-managed Apple devices.
macOS Computer Setup: New CAP Computer
Step-by-step guide for setting up a new Bowdoin macOS computer received through the CAP program. Covers confirming data backup, running Apple Setup Assistant, restoring data via Druva inSync, installing apps from Self Service, configuring core apps, connecting peripherals, and scheduling a follow-up with IT.
macOS First Time Computer Setup
Step-by-step guide for setting up a Bowdoin-issued Mac running macOS Sequoia or Tahoe for the first time, outside of the CAP process. Covers running Setup Assistant, enrolling in Bowdoin Remote Management (MDM), installing apps from Self Service, and launching frequently used applications.
Privileges for macOS - a Solution for Administrator Permissions
Explains the Privileges app, which lets a standard macOS account temporarily gain Administrator permissions so the user can install or upgrade software that requires admin credentials. Covers installing Privileges from Self Service and requesting temporary privileges. Applies to Bowdoin faculty and staff with a Bowdoin-issued Mac.
Windows First Time Computer Setup
Step-by-step guide for setting up a Bowdoin-issued Windows 11 computer for the first time, outside of the CAP process. Covers signing in through Microsoft Autopilot, installing apps from Company Portal, and launching and configuring frequently used applications.