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- Knowledge Base
- Software, Apps, & AI
- Software & Apps
- DocuSign
Video step-by-step tutorial on how to use DocuSign eSignature.
- Knowledge Base
- Policies, Standards & IT Communications
- Policies
- Knowledge Base
- Software, Apps, & AI
- Software & Apps
- MacOS
If the standard steps to reset the password of your Mac user account don't succeed, try these additional steps.
- Knowledge Base
- Devices, Printing & Scanning
- Printing
- PaperCut Client and Print Deploy
This knowledge base article provides a step-by-step guide on how to check your personal PaperCut account balance.
- Knowledge Base
- Email, Calendar, & Scheduling
- Groups and Distribution Groups
The knowledge base article provides a step-by-step guide on creating a Microsoft 365 Group in Outlook for Windows.
- Knowledge Base
- Software, Apps, & AI
- Software & Apps
- iPadOS / iOS
This article provides troubleshooting steps for resolving Notability app license issues on macOS and iPadOS.
- Knowledge Base
- Technology Enhanced Spaces
- Classroom Technology
Basic troubleshooting and etiquette steps when using classroom technology.
- Knowledge Base
- Telephone, TV, & Virtual Meetings
- Telephones and Teams Calling
The article offers troubleshooting steps for resolving issues with Teams phones.
- Knowledge Base
- File Management & Storage
- Network File Services
Troubleshooting steps to take when having issues connecting to a shared drive or network drive.
- Knowledge Base
- Devices, Printing & Scanning
- Printing
This article provides general troubleshooting steps for PaperCut Printing
- Knowledge Base
- Devices, Printing & Scanning
- Printing
- PaperCut Client and Print Deploy
Troubleshooting steps for the PaperCut Client software.
- Knowledge Base
- Software, Apps, & AI
- Software & Apps
- MacOS
This article provides troubleshooting steps for macOS users who encounter issues with their printers appearing paused, stuck, or not responding.
- Knowledge Base
- Software, Apps, & AI
- Software & Apps
- Microsoft 365
- Microsoft Outlook
- Microsoft Scheduling Poll
The knowledge base article provides straightforward steps for viewing and editing existing scheduling polls in Microsoft Schedule Polling.
- Knowledge Base
- Telephone, TV, & Virtual Meetings
- Zoom
This article provides a step-by-step guide on how to record a meeting using Zoom in a classroom setting equipped with a PTZ camera connected to the instructor's computer. It covers the necessary steps to sign in using a Bowdoin username and password, initiate a Zoom session, and start recording the meeting efficiently.
- Knowledge Base
- Software, Apps, & AI
- Software & Apps
- iPadOS / iOS
The knowledge base article provides troubleshooting steps for the Outlook app on iOS and Android devices. It includes common questions, applicable environments, and straightforward resolution steps.