One-Line Summary
Use this request to get advice or hands-on help using technology to teach a course, including course design, the learning management system, assessment and feedback tools, multimedia, accessibility, and pedagogy-meets-technology questions.
When to Use This
- You're designing or redesigning a course and want to use technology more effectively.
- You want help setting up or rethinking your Canvas course, assignments, quizzes, or gradebook.
- You're considering a new teaching tool — polling, video, discussion, annotation — and want guidance choosing or using it.
- You want to make your course materials more accessible.
- You'd like a thinking partner for an idea such as flipping a class, adding multimedia, or changing how students collaborate.
When NOT to Use This
- Classroom equipment is broken during a class. Use Report a Room Technology Issue, and call the Service Desk if you're mid-class.
- The question is about research technology, not teaching. Use Request a Research Technology Consultation instead.
- You already know the exact tool and just need a fix or a how-to. Use Get Help with a Specific Tool or Application.
Before You Submit
Have ready the course (name, number, and term), what you're trying to accomplish, and any tools already in play. Screenshots are welcome but not required.
What Happens Next
Your request is routed to your department's Academic Technology Consultant, who will reply within two business days to confirm scope and set up the right format — a conversation, a working session, or a written answer. You chose your preferred way to connect on the form (email, video, or in person), and we'll honor it where we can.