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A single front door for faculty seeking guidance, hands-on help, or a thinking partner for the technology behind their teaching and research — course tools and the LMS, classroom and instructional technology, accessibility, research software, data tools, and specialized computing. Routes to the requestor's Academic Technology Consultant (ATC) liaison.

Use this request to get advice or hands-on help using technology to teach a course — course design, Canvas, assessment and feedback tools, multimedia, accessibility, or pedagogy-meets-technology questions. Routes to the requestor's ATC liaison.

Use this request to get advice or hands-on help with the technology your research or scholarship depends on — research software, data analysis and statistical tools, specialized or high-performance computing, and advice on what to acquire. Routes to the requestor's ATC liaison.

Use this request to get advice from IT on using Claude for teaching, research, or a specific workflow.

Use this request to set up a working session for a department, program, or course-level technology decision — planning a new course, a curriculum change, or a shared-tool choice. Routes to the department's ATC liaison.

Request help getting started with Carousel, staff training, or a content and design consultation for your department's signage.

Use this request when you have a teaching- or research-technology question and you're not sure what kind of help you need or which request fits — tell us what's going on and we'll point you the right way. Routes to the requestor's ATC liaison.