How to enable macOS Location Services for Microsoft Teams so that E911 can identify your exact campus location in an emergency.
How to fix "Stopped — Filter Failed" and "Unable to convert PostScript file" errors when printing PDFs on a Bowdoin-issued Mac. These errors typically appear after a macOS upgrade and are resolved by resetting the printing system and reinstalling printers using Print Deploy. Administrator access is required.
Step-by-step guide for setting up a new Bowdoin macOS computer received through the CAP program. Covers confirming data backup, running Apple Setup Assistant, restoring data via Druva inSync, installing apps from Self Service, configuring core apps, connecting peripherals, and scheduling a follow-up with IT.
Step-by-step guide for setting up a Bowdoin-issued Mac running macOS Sequoia or Tahoe for the first time, outside of the CAP process. Covers running Setup Assistant, enrolling in Bowdoin Remote Management (MDM), installing apps from Self Service, and launching frequently used applications.
Troubleshooting steps for when the Microsoft Teams desktop app on a Mac cannot use the camera, microphone, or screen sharing. Covers checking and granting camera, microphone, and screen recording permissions in System Settings, triggering the permission pop-up, fully quitting and reopening Teams, adding Teams to the permission lists manually, and resetting the permissions. Applies to anyone using the Teams desktop app on a Mac.
Explains when Information Technology releases new macOS versions to campus, how to prepare a Mac for the upgrade, and how to install the upgrade manually through System Settings. Applies to Bowdoin staff, faculty, and students using a Bowdoin-issued Apple laptop or desktop.