Questions
- How do I request new software to be purchased?
- How can I get a quote for new software?
- Where can I enter a request for new software to be purchased?
- How do I request a new piece of software?
- What happens if the software I need costs more than $500?
Environment
This article applies to Bowdoin faculty and staff who would like software that is not currently available through Information Technology (IT).
Resolution
Request a quote or a purchase
IT maintains dozens of software and app titles that are available for office productivity and research. Many of these can be installed without assistance through the Self Service app in macOS and the Company Portal app for Windows. For software that is not available as self-service but that Bowdoin owns, you can request IT assistance.
For software and apps that Bowdoin does not own, you can request a quote or a purchase of that app online through the Request a quote or purchase of software form, or by clicking the link under the Related Service Offerings on this page.
Budget
If the cost is greater than $500, you may be asked to submit the purchase as a CAP request or as part of the annual technology budget request so that the costs can be accounted for in the annual budget, or you may be asked to provide a cost center to pay for the software yourself. Be aware that if the software is subscription-based, you may be asked to continue to pay for it until the software is no longer needed.
Additional Help
If you need further assistance, you have several options:
- Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
- Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
- In person: Visit the Tech Hub in Smith Union during business hours.
- Submit a ticket: Request assistance through the Service Catalog.