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Incoming students may have limited access to certain Okta applications until full account permissions are updated in July, which is a normal part of the onboarding process. If access issues continue after this transition period, students should contact theService Desk for further assistance.

Information on how to add Okta Verify to a new phone. These processes require that you either have both the old and new phones OR that you have additional factors on your Okta account (such as Touch ID) in order to log in to Okta without the use of your mobile device.

Information on how to enroll a new Bowdoin account in Okta Verify, Bowdoin's Multi-Factor Authentication (MFA) service.

If you no longer have access to your old device and cannot log in to your Bowdoin College account due to Okta Verify, you must contact Bowdoin IT support to verify your identity and have Okta Verify reset on your account. After verification and reset, you can re-enroll Okta Verify on your new device by following the setup instructions provided by IT support.

Information on how to add Okta Verify for Bowdoin accounts to a new device after already being enrolled before.

Bowdoin College faculty, staff, and students using a MacBook Pro can enable Touch ID and register up to three fingerprints. Touch ID can then be used for unlocking the Mac, using Touch ID for Okta SSO, accessing settings, and autofill features.

The article provides straightforward instructions on how to set up Okta Verify on additional devices, like an iPad and a laptop.

How to use Okta Verify push notifications or passcode feature for multi-factor authentication

Information on how to setup Okta Verify without using the QR code provided such as in the case of an inability to use the camera on your mobile device.

Information on how to add additional information, such as a secondary email address, to your Okta profile.

Desktop Password Sync replaces the user's local macOS password with their Okta password, resulting in one less password to remember.  The computer password will update to use your new password if you reset your Bowdoin account password.  Desktop Password Sync uses a single sign-on (SSO) extension that is installed on the macOS.

Information on what you need to do if you accidentally deleted the Okta Verify app from your mobile device.