Questions
- How do I find out which Zoom license I have?
- Where does Zoom show my meeting time limit and participant limit?
- Why do my meetings end after 40 minutes?
- What is the difference between a Basic account and Zoom Workplace for Education?
- How do I check my license from the Zoom desktop app?
- I am a faculty or staff member and I do not have a full license. How do I request a Pro license?
Your Zoom license decides how long your meetings can run, how many people can join, and which Zoom products you can use. This article shows you where to find your license in the current Zoom Workplace interface, how to read what you see, and what to do if you need more.
First, make sure you are signed in with your Bowdoin account. If you sign in with a personal or free Zoom account instead of Bowdoin single sign-on (SSO), you will see a Basic account no matter what license Bowdoin has given you. Bowdoin's Zoom site is bowdoin.zoom.us, and signing in there routes you through Bowdoin login (including Duo if prompted). On your profile page, the Linked Accounts line reads Single Sign-On when you are signed in to your Bowdoin account.
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Check your license in a web browser
This is the most reliable way to see your license, because the profile page lists every product you have.
- Go to bowdoin.zoom.us in any browser and sign in with your Bowdoin account. Approve the Duo prompt if you get one. You land on the Zoom Workplace home screen.
- Click your profile picture in the top-right corner.
- Select Profile from the menu. Your account page opens.
- Scroll down to the Account section and find License. This lists the Zoom products assigned to you.
You can also go straight to the profile page by signing in and then opening bowdoin.zoom.us/profile.
How to read the License section
Under Account > License, the line that tells you the most is Zoom Meetings. It shows your participant limit and, below it, your meeting length.
- A full (licensed) account shows a sentence like "You can host up to 30 hours per meeting with up to 300 participants." If you see 30 hours, you have a full license.
- A Basic account shows a 40-minute meeting limit and a lower participant limit (up to 100). If you see 40 minutes, you are on a Basic account.
The License section may also list other products you have, such as Zoom Chat, Zoom Whiteboard, Zoom Scheduler, Zoom Mail and Calendar, or Zoom Webinars. What appears depends on what has been assigned to you, so two people can see different lists.
The current Zoom interface does not label your account "Basic" or "Licensed" on the profile page. Older guides told you to look for a License Type field with that wording. That field is gone. Read the Zoom Meetings line under Account > License instead. The meeting length (40 minutes versus 30 hours) is the clearest signal.
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Check your license from the Zoom desktop app
The desktop app is now called Zoom Workplace. The quickest reliable check from the app opens the same profile page described above.
- Open Zoom Workplace on your computer.
- Confirm you are signed in with Bowdoin SSO. If you need to sign in, choose SSO on the sign-in screen, enter bowdoin as the company domain, and continue to Bowdoin login.
- Click your profile picture in the top-right corner of the app.
- Choose the option that opens your profile (labeled My Profile or View Profile). This opens bowdoin.zoom.us in your browser.
- Scroll to the Account > License section and read the Zoom Meetings line, the same as the browser steps above.
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Which license should I have?
Students
The standard license for students is a Basic account. If your Zoom Meetings line shows a 40-minute limit, that is the expected setup. You can still join longer meetings hosted by faculty, staff, or anyone with a full license without hitting the 40-minute limit. The limit only applies to meetings you host.
Faculty and staff
The standard license for faculty and staff is Zoom Workplace for Education Standard, which lets you host meetings up to 30 hours long. Check your profile using either method above:
- If your Zoom Meetings line shows 30 hours, you already have a full license and do not need to do anything.
- If it shows a 40-minute limit, you can request a Pro license.
Request a Pro license
Faculty and staff who do not have a 30-hour meeting length can request a Pro license through the Zoom service in the Service Catalog.
Request a Zoom license
Tip: After a license is assigned to you, sign out of Zoom in both your browser and the desktop app, then sign back in. A new license does not always appear until you refresh your session.
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Additional Help
AI-assisted content: This article was drafted with the assistance of an AI writing tool and reviewed by Bowdoin IT staff for accuracy.