Questions
- Where do my Zoom cloud recordings go after the meeting ends?
- How do I find a Zoom recording in Panopto?
- My Zoom recording finished processing — where is it?
- Where are my Zoom recordings stored at Bowdoin?
- Why can't I find my Zoom recording in my Zoom account?
- How do I find a Zoom recording from a class that was scheduled through Canvas?
- Can I change the folder where Zoom recordings are saved in Panopto?
Environment
This article applies to all Bowdoin faculty, staff, and students who record Zoom meetings to the cloud. When you choose Record to the Cloud in Zoom, the recording is processed by Zoom after the meeting ends and then automatically transferred to your Panopto account at panopto.bowdoin.edu.
This transfer is not immediate — processing time varies depending on the length of the recording and current system load. Once complete, the recording will no longer appear in your Zoom account and can only be accessed through Panopto.
No Panopto account? If you do not have a Panopto account, your Zoom cloud recordings will remain in Zoom and can be accessed by signing in to
bowdoin.zoom.us and navigating to
Recordings. Contact the Service Desk to request a Panopto account.
Resolution
Where your recording appears in Panopto depends on how your Zoom meeting was created — directly in Zoom, or through a Canvas course page.
Recordings from Meetings Created Directly in Zoom
By default, these recordings are saved to a folder called Meeting Recordings in your Panopto account.
- Go to panopto.bowdoin.edu and sign in with your Bowdoin credentials.
- In the left navigation, click My Folder.
- Open the Meeting Recordings folder to find your recordings.
You can leave recordings in this folder or move them to any other folder you have access to in Panopto.
Recordings from Meetings Scheduled Through Canvas
If you added Zoom to a Canvas course page and scheduled meetings through that integration, your recordings are stored in a folder named after the Canvas course — not in Meeting Recordings.
- Go to panopto.bowdoin.edu and sign in.
- In the left navigation, click Browse.
- Click My Folders, then open Canvas Courses.
- Find and open the folder that matches your Canvas course name. Your Zoom recordings will be there.
Recording Not Found?
If you don't see the recording in either location, consider the following:
- Wait for processing to complete. Longer recordings can take 30 minutes or more to transfer. The Zoom email notification you receive after processing links to Zoom's servers — those links will not work once the recording has moved to Panopto. Go to Panopto directly.
- Check if it was recorded locally. If Record to this Computer was selected instead of Record to the Cloud, the recording was saved on the host's computer, not in Panopto. Check the Zoom folder in your Documents folder (
~/Documents/Zoom on Mac · C:\Users\[name]\Documents\Zoom on Windows).
- Check if you were the host. Only the host's account receives the cloud recording. If a co-host started the recording, it will appear in the original host's Panopto account, not the co-host's.
Customize your recording destination: You can change which Panopto folder receives your Zoom recordings by default. See Panopto's documentation in the Additional Resources section for instructions.
Additional Help
If you need further assistance, you have several options:
- Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
- Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
- In person: Visit the Tech Hub in Smith Union during business hours.
- Submit a ticket: Request assistance through the Service Catalog.
Additional Resources